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March 2024 by Ruan
Tom at H&R Block was extremely knowledgeable and professional. We were well treated and the appointment was efficient and on time.
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February 2024 by Brianna Rocha
Walked in to get some assistance on my taxes. I tried to e-file and was getting an error that prevented me from submitting my taxes. I tried to make an appointment, but the soonest they had online was 5 pm, and it was 2/3 when I was trying to book. I walked in and was directed to Brenda R. She was nice and friendly. I explained to her what was going on, I brought my laptop in and walked her through what I had done. She was able to help me fix what was wrong, and she didn't charge me anything. She was so patient and helpful, and she answered a couple other questions that I had. I would definitely recommend her if you need any tax assistance.
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February 2024 by Don Spears
Fast, friendly, accurate service.
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May 2023 by Anand Javali
Service is very good, staff is friendly. Service charges are high except for the pricey part it's 5 start and recommended
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May 2023 by Larry Ezell
Quick, professional and friendly service.
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April 2023 by Ravi Shankar
Would definitely recommend H&R Block. Efficient, friendly and professional to deal with.
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March 2023 by Marco Hernandez
Here you can find the tax experts that you need.
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December 2022 by Samantha T
Should've just came here instead of trying to do it on my own. Fast and friendly. Got more than if I had done it all myself.
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October 2022 by Craig Ford
Maritza is who did our taxes last year, and she is excellent.
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May 2022 by Chrystal Blackshear
Still waiting for my fees to be reimbursed as promised. Can't get any answers, email response, nothing!
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April 2022 by Rachel Hutchinson
Our tax professional (Dennis Alvarez) was extremely helpful and kind and made our first time using H&R Block seem like a breeze.
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March 2022 by gary brechbuhler
Mr. Chen has been doing our taxes for years! He is the absolute best!
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March 2022 by Jordan F.
Went to this HR Block and the guy doing my gf's taxes entered all of my gf's W-2s in wrong, and didn't even add one of them - the one that is now her career field job. THE MOST IMPORTANT. He ended up saying she owed $300 something to the IRS, didn't clarify any questions we asked, and even handed us the paper and got an attitude, saying "you look at it for yourself and tell me the numbers YOU see". We immediately paused, grabbed our papers and left. Went to the Frisco HR block and found out that the guy from this location (Richardson) didn't even put anything in right, and didn't put in one of her W-2s my gf had given him. After finishing up at the Frisco location, my gf actually was supposed to be refunded. Now she's getting her refund because someone took the time to do her taxes right. This location in Richardson should honestly be shut down. When we grabbed our papers to leave this location to go to the Frisco one, even the manager was rude, saying "good luck" while laughing at us because she knew we were going elsewhere. The manager had asked for my girlfriend's ID to give her the W-2s back, which is standard but then adds in, WITHOUT ANYONE ASKING or saying anything, "yeah just asked for your ID because we don't want just anyone walking up in here grabbing random things yknow, we can't do that haha". Ok?? Just very unnecessary attitude here, AND they f*** up your taxes. DONT GO HERE!!!!!!!
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February 2022 by Nora S
Chip Muchin was excellent! Very helpful and went above and beyond! I’m already recommending this place and him to several of my coworkers and friends!
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February 2022 by Daniel C
Lack of detailed knowledge of tax codes. Excessive fees for individual forms that take single plug of data.
