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December 2023 by Mariya K.
I visited Kwik Kar of Richardson bc my car needed oil change badly.I also noticed leeking and had a couple of questions about dashboard indicators and lights.No wait time, I got all my questions answered. I was helped to pick the best oil package.Gentlemen provided a super quick and above and beyond customer service!If you need to wait, they have a nice lobby with a coffee machine, a tv and Christmas kisses I highly recommend this place
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November 2023 by Mr.
They do not take coupons posted on their own website. I came in for an oil change. They tried to upsell me on a break fluid flush without doing a litmus paper test on the fluid.
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November 2023 by Kevin Harris
This place is awesome. I came in with what I thought was a brake or rotor problem. After looking into my issue, they determined it was my tires. They could have just gone with what I thought, and charged me an arm and a leg to do the work I anticipated. Instead, they acted honestly and properly diagnosed my problem, even though the proper diagnosis would cost them a loss of making money. If you want to deal with an honest and professional business, look no further. I HIGHLY RECOMMEND! Thank y’all.
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November 2023 by Briana Lyday
Amazing experience! Juan went above and beyond when it came to helping with replacing my car battery! Will definitely be returning when necessary!Service: Auto battery replacement
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November 2023 by Nsikan Uzoukwu
Joe was very helpful & knowledgeable. He attended to me very professionally and took care of my car issue. Highly recommended.
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October 2023 by Neeraj Mahajan
Joe was extremely helpfull. I had problem with my battery and had to jump start it multiple times. Joe did the quick check and quickly replaced the battery. I will recommend this place for quick turnaround and reasonable costService: Auto battery replacement
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October 2023 by Candace Phuong Tran
It was a fast and quality service. Yet, the front desk was reluctant to apply my $20 digital coupon, and the sticker has many typos including the street address.
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September 2023 by Samson Olorunfemi
This is a good shop that every human being should use for comfort and reliability. There are great people working here. I appreciate your service."
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September 2023 by Jesse Means
I visited this location five minutes ago. When I entered, I noticed the two men eating hot wings from Wingstop. I apologize to the two men for interrupting when one of them quickly stated that I’d have to wait because they’re eating at the moment. I then asked, how long will I have to wait before getting a vehicle inspection, and he cavalierly replied saying that I can come back in an hour. I understand your need to eat your lunch, but to suggest that I come back in an hour is completely dismissive. Good day.
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July 2023 by Ken F
My daughter brought her car in for an oil change and they told her she needed new front and rear brakes for $900. She declined and brought it to me since I restore classic cars and have done dozens of complete brake system rebuilds. There was nothing wrong with either the front or rear brakes. Front brake pads had plenty of material left. Obviously the rears were never even looked at. It sound like they weren't even aware they are drum brakes since they told her she needed new rear "pads". Terrible to try to take advantage of a young woman like this.
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June 2023 by Cindy Nzeakor
Israel was great! He was able to fix my broken glove box with a quickness! He’s also very nice and friendly. I’m definitely coming back here again for future car issues!
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June 2023 by chloe williams
Great service! Very professional and helpful especially when it came to certain things I was unfamiliar with, very knowledgeable group of guys! They didn’t have economy oil BUT they definitely showed me some of the most outstanding customer service and found me some discounts ?
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June 2023 by Yaritza Garcia
Francisco and Israel were very helpful and had great customer service! It's not like a lot of other places where I feel like I've been talked into stuff i don't need. Thank you! Will be returning and recommending!
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May 2023 by Anu Billa
I took my car to Kwik Kar on Feb 6th, 2023 for state inspection. I was asked if I wanted an oil change after the inspection was complete and I said yes. After the payment was made, the mechanic Israel pulled my car, a black Audi A5 convertible out of the garage and backed into a parked car, a Golden Cadillac Sedan in front of me. I was told to take my car to Service King and get an estimate. I took my car to Service King as advised on Feb 11th to get an estimate to repair the damage. I submitted the estimate on Feb 13th to Kwik Kar. I was asked to drop my car at the service king and get the repairs done. When I asked how the payment would be made, I was told Kwik Kar would be out of pocket for the repairs and rental car and I was urged to get the repairs done as quickly as possible. As advised again, I dropped my car at Service King on Feb 17th. I received an updated estimate from Service King on Feb 20th upon which I duly called and spoke to Israel and again I was assured that Kwik Kar would pay me back out of pocket and was asked to get the repairs done. I emailed the updated estimate on Feb 20th. After the repairs were done, I emailed all the receipts on Feb 28th and rental car receipt on March 1st as requested. I was told it was forwarded to the manager and it was a waiting game from that point. I still have not received any update or communication when I would be reimbursed. Additionally Kwik Kar manager Nickolas Colvin accused me that I didn't follow the instructions and got the repairs done although his associate manager Israel has called and spoke multiple times and gave the instructions and assurance that I followed the T. It has been more than 2 month and I still have not heard from Kwik Kar, I paid approximately $4100 from my pocket that Kwik Kar has not reimbursed. I sent several emails on 3/17, 3/20, 3/27, 4/4, 4/20 and still have not heard back. Worst experience ever.Services: Vehicle safety inspection
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May 2023 by Mr. J.
This place is always fast, priced right, and clean.Employees are friendly and knowledgeable. Plus, they do a wide range of car maintenance.Looking for a good place to go? Go here.
