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August 2023 by Shari Block
Nobody is ever there nor answers the phone. Nor returns calls. The emergency number is a joke too because nobody answers that either. And be careful - they will sign you up for insurance without even asking if you want it.
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April 2023 by Deborah Holand
Great company, been with them 3 years
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January 2023 by Leslie Harden
Terrible. Continual price raises. More than once a year. Horrible. Horrible. My rates have doubled and tripled. I just received another increase. $640.00. I called and asked the manager about it and he was sassy and told me I could leave. I think they have been charging me for someone else's storage.
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December 2022 by Dorian Rainwater
Great place great service lots of different sizes to choose
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April 2022 by Randy Dorris
Great place for storage Great customer service
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January 2022 by Jack Smith
Clean. Nice to talk to a real human.
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December 2021 by Enrique Jimenez
Rented their 15' truck for a move out of town and everything went perfectly! The owner is super nice, helpful, and friendly. I'd highly recommend this place.
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December 2021 by Sherri H.
I volunteer with a group that uses Metroplex Self Storage to rent a space to keep our supplies. I needed to pick up some items and was greeted by Randy when I walked in through the front door. A brief while later, he walked by while I was in our unit and we briefly had a conversation about my group. Anyway, he told me he locked the front door that I came in, so I would need to exit via the other door. That's no problem at all. Randy is a very nice man and I appreciated him finding me to let me know how to exit, especially with my arms full of the supplies I came to get. The facility is climate controlled and very clean. It's easy to open your storage space because once you remove your lock, there is a good sized rope to pull the door up/down. It's a great place to store items and at a reasonable price.
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September 2021 by Mike
Randy the manager is awesome.He's very helpful friendly and knows how to help you with all of your storage needs.
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July 2021 by Glenn Lovitz
Nice climate controlled self storage facility with reasonable rates and surprisingly nice restrooms.
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May 2021 by Mike Bray
Randy the manager is awesome.He's very helpful friendly and knows how to help you with all of your storage needs.But his assistant on the other hand is rude, harassing and hangs out on property after hours with her friends on property all night.
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March 2021 by Mike a Bray jr
The manager Randy is great,very knowledgeable and can answer any questions or concerns you may have.
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January 2021 by David Barretto
Best storage place I have ever used. Randy is an incredible manager there. God bless you Randy, you’re the best!
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September 2020 by Mitchell Andersen
So my last day was September 20th. I had called Friday the 18th to settle the account. At that time i was asked do you want this card to auto renew " i said NO" we are done on the 20th. So when i called to day to ask how and why I was charged today on the 21st? I was told "it does not matter" its already done? That is call processing payment with out authorization. it 100% matters. RUDE, unprofessional and they don't do what you discuss over the phone. Thank GOD i recorded the call she 3 times said she would not be adding the card to renew, infect she deleted the other cards on the account. Then I asked today how this happened and "It dont matter:"TAKE your service to some one who gives a dang.
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July 2020 by Brett R.
Rented 3 storage units, have front office all contact info cell number, email and card to bill us. Day of moving went to enter code, "denied access/suspended"! Not one single phone call from them asking for a different card number, not even to inquire why it wasn't running!! Horrible!! Called "emergency number" nothing voice mail...