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November 2023 by ronna combs
Although Dr. Black is an excellent doctor, we will not be returning since the practice is now corporate and the office help refused to make adjustments for clearly defective glasses purchased last year.The office manager exhibited a high degree if unprofessionalism .Definitely would not recommend this practice...
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June 2023 by Blair Griffith
I’ve seen Dr Black at this location for almost 10 years but today saw Dr Tran. I loved Dr Black so I was a little nervous about the change, however Dr Tran was excellent too! Kind, polite, professional, and didn’t make me feel rushed. I would be happy to see him next year again!
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May 2023 by Toni Rees
To say going to the eye Dr is fun is an understatement. Dr Black and his whole staff are fun, engaging and an amazing way to spend a Tuesday morning.New glasses and a “new outlook”(see what I did there?) on vision care. Love myeyedr and his peeps!
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May 2023 by C McD
Kenny fixed my glasses frames in just a few minutes. He is always so kind and he really knows his business. He is detail oriented and won’t let me leave until my glasses fit perfectly! Thank you!
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May 2023 by heclker5
Known Dr. Black for over 10 yrs. Today as he was out was super pleased with Dr. Tran and the team that was able to work me in quickly in the am to check my eye condition. Thanks!
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April 2023 by Google user
Absolutely love this office! All the staff is wonderful. Dr. Black took his time with exam to get my script correct. Ended up with a pair of glasses that weren't quite right for my face and Kenny was an absolute gem helping me find another pair that are a perfect fit! Thanks for a great experience. Definitely recommend this office!!!
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April 2023 by Heather Hollingsworth
Absolutely love this office! All the staff is wonderful. Dr. Black took his time with exam to get my script correct. Ended up with a pair of glasses that weren't quite right for my face and Kenny was an absolute gem helping me find another pair that are a perfect fit! Thanks for a great experience. Definitely recommend this office!!!
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February 2023 by C Chen
Excellent experience again at this Richardson vision provider. Dr Black is always professional and a quality doctor. Receptionists are kind and helpful, even gave me helpful feedback as I chose my frame. Assistant Manager, Kenny, is so very helpful and patient and kind and made a perfect adjustment on my glasses to help me correct an issue I had. These folks treat customers with respect and care through and through. I will be coming back! Highly recommend!
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January 2023 by Chester Jurskis
Always helpful. Came in to order contacts before the end of the year so I wouldn’t lose my benefit. They matched the 1800 contacts price and since I got a years supply they hooked me up with some shades too.Ashley, Erin, and Anne was very helpful and made it super easy to get everything done. I’ve been seeing dr black for a decade plus, and he always employs the kindest and most helpful staff.The only way they could be better is with a big raise and more paid time off. Daily massages would be a big boost to their productivity as well. Five Stars!
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January 2023 by Jeffrey George
Great friendly staff! Dr. Jose was fantastic! Definitely making them my optician of choice!
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November 2022 by Hannah Villalpando
Everyone here was so kind to me!The doctor I was scheduled with (Dr Julia Jose) relieved my anxiety and embarrassment about being nearly blind and trying to live without contacts or glasses until I mustered the courage/money to come in.She was so genuine and non judgemental in her care and made absolute sure I was comfortable with both my vision and the contacts she prescribed me before passing me on to Mark to get set up with glasses.I found a pair I liked and Mark took the time to get me the best deal on my contact supply and the price I'd be paying for everything as a whole. This was so foreign to me as I have always had a dollar amount thrown at me without much of a breakdown at previous eye doctors. They were even flexible enough to split my payment for me between the initial visit and when I go to pick them up!I am so thankful for this experience and would strongly suggest anyone with needs for contacts/glasses make a stop here!
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November 2022 by Pamela Oviahon
Other than the tech, KYLE, that did the preliminary screenings, the other staff members, Ashley, Ann, Mark, Kenny, Dr. Black...genuinely acted like they were 'happy' to be of service. I stopped trying to make small talk with Kyle. All he wanted to do was text on his phone versus helping customers. ?
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September 2022 by Misti Meyers
Awesome experience! Dr. Jose took so much time with me and I finally found some contacts I can wear and see in. The assistant manager took his time and set me up great in 2 pairs of glasses. I highly recommend this office!
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September 2022 by Derek Jones
They were nice, courteous, prompt, and thorough. I was the last person there and was not rushed. They even stayed late and answered all my questions. Recommend. Will be back for sure.
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September 2022 by alex bankston
This is not a review of Dr Black but the new staff along with the new business! Dr black has been my eye doctor since i was a child and i had never gone anywhere else ever for any glasses/frames/eye exams. I went in recently to get some new frames (my frames broke but my lenses are still good) like i have done in the past and instead of the warm welcome i was used to with his previous staff i talked to one of the most unpleasant front desk ladies I've ever met. The man working the frame area was nice and helpful and seemed vaguely familiar possibly from the last time I had been in (pre-covid). I appreciate that man in the frame area so much for trying to help me! I'm unfortunately never coming back to the office due to the front desk lady (older, larger, with short grey bob and purple glasses) and will be going to any other generic eye exam place (America's Best, specifically to try them out) from now on. I do hope that Dr Black enjoys retirement and he should know that he's a wonderful doctor and just all around great guy! I also hope his previous staff has found great employment and are doing great wherever they ended up after the sale of his practice!!
