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December 2025 by darrell turnipseed
Fast service
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December 2025 by jason dennis
Did a bait and switch with offer made through cars.com. I was hopeful just goes to show you CANT trust car dealerships.
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December 2025 by Fred Bennett
I always receive excellent service when purchasing a new truck. I have used my friend and long time salesman Norm Heinz for the last 30 years. You can’t go wrong by using Norm. This is my newest truck that I’m very proud of.
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December 2025 by G Cameron
I sold my 2025 Mach E to North Central. Taha was honest and a great guy to deal with. The offer was good and fair. The process was seamless. If you're thinking about selling a car, I'd highly recommend contacting Taha at North Central.
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December 2025 by David Anschutz
Your Ford team was very helpful.
Sales Consultant Waseem Dibbeh was more than helpful, he took the time to explain/to show us the attributes/basics of the car of which we were interested.
Business Manager Clinton Kargozar helped us through the buying paperwork process, making the purchase so much easier.
Both treated us as they would their own family!
The Ford team, all, helped from the moment we walked in through the front door to the moment we drove our new car off the lot.
Thank you.
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December 2025 by Ethan Gillis
Avoid at all costs. We took our bronco sport in three times. The first was to handle a recall and address an issue with our brakes. They did the recall and they changed the brake pads. The issue was when they changed the brake pads it created a ticking noise, so we brought it back to the dealership to have them addressed the ticking noise. They claimed to fix the rattling noise, but in fact did not and created more issues with our brakes. We are now out several hundred dollars with no resolution to our issue. We also asked them to do a state inspection for our vehicle, which they were unable to do because they had to reset a sensor(totally understandable). However, they put the wrong model of vehicle on our paperwork. Our license plate, our cars details, but the wrong model (you’d think a Ford dealership would know what a bronco sport is) meaning even if we did pass inspection, we wouldn’t have been able to get the vehicle registered due to the dealership fudging the information. It’s insane how disrespectful some of the employees are, as we were waiting at empty counters for help for minutes on end without as much of a glance from passing employees. Micah is very friendly and helpful, but he was unable to resolve the issue despite repeated attempts. I am disappointed by this locations customer service and repair skills. We’ll be taking our car somewhere else from now on.
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December 2025 by Tomas Morales
Found the car I was looking for. Zach was great, honest and made me feel welcomed with no sales pressure. Clint was able to give me financing options and was able to explain them without pressure. The best car buying experience in 30 years. Highly recommended!
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December 2025 by Joe
Don't come here at north central ford they offer terrible service and plus they make you stay for hours and for nothing I regret it coming here to this dealership
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December 2025 by Scott Keyes
I have been waiting two months for a recall part to be installed on my truck with no return phone call or update. Attempted to reach the dealership five times today with no success. Throughout the day I called the main number until I finally got a human person to answer the phone. I explained I was having difficulty reaching a service advisor. He said hold on and forwarded me right back to the electronic phone service that still does not work. Very disappointed with the Customer Service. When I came in the first time to initially handle my recall item, the five advisors argued they were busy and didn’t want to assist me. Finally the only one actually helping a customer on the phone said wait a minute and I’ll be right with you. Ugh…
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December 2025 by Eric Murrell
Rodrigo was very personable and knowledgeable
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December 2025 by Megan Peck
Norm provided a great and personalized experience with great service.
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December 2025 by Ana Patricia Gonzalez
Best experience ever! I definitely recommend going here and I recommend Josh Stamper as your sales rep. He didn’t try to hustle me or waste our time and I couldn’t be more appreciative. I love my new car too. Thank you!
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December 2025 by Larry Resch
Griffin Fleet at North Central Ford has always handled business with professionalism and integrity. My recent purchase was handled smoothly, timely, and they got me the truck I wanted for a fair price and no run around. I will be taking my future business to Griffin Fleet at North Central Ford.
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November 2025 by Alisha Quaid
Thank you Josh and Alec! I had a wonderful experience with your team and I appreciate the work to make a great deal! I’m excited for my new car!
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November 2025 by Howard McKinney
We had an excellent experience working with Norm at North Central Ford. He was very helpful over the phone and even more wonderful to work with when we arrived in person. He provided a seamless experience with the purchase of my new truck. Thank you North Central Ford for another great experience.
