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June 2025 by richard zhang
I can’t recommend the team at North Richardson family clinic highly enough! It’s rare to find a family medicine clinic that combines such a high level of care with genuine compassion for patients. From check-in to check-out, the entire experience was smooth and professional.
The doctor truly takes the time to listen, answer questions, and explain everything in a way that’s easy to understand. I never feel rushed, and it’s clear that the staff cares deeply about the well-being of each patient. Whether it’s a routine checkup or addressing more urgent concerns, I always feel confident that my family is in good hands.
The clinic is clean, organized, and welcoming, and the front desk and nursing staff are friendly and efficient. It’s comforting to know we have a trustworthy place to turn to for our family’s health needs. Highly recommend to anyone looking for a reliable, caring family practice!
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June 2025 by sale sunshine
Seems like the clinic want to gain more money by letting customer schedule more times of annual physical examination to the clinic.
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June 2025 by sai ram
Instead of sharing results they forced to come back for doc appointment and to my surprise the doc did not show unless I request the nurse was suggesting me what to do post results. Had to pay 120$ co-pay inspire of insurance.
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April 2025 by Fatima Kanak
Extremely friendly staff. Doctor was very patient and took her time to get to know my symptoms. Well-mannered and they really know how to make the patient feel seen and heard. Would highly recommend!
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April 2025 by E M
I am a new patient. The office was able to schedule me the next morning. The wait was reasonable and the examination was thorough. I have a slew of health concerns and Dr. Zhang and his medical team were able to take care of all the examinations and medication in a single trip. I made an appointment to review my test results in 2 weeks.
I only have good words to say about my first appointment. I am busy and the office was able to take care of all relevant tests on the spot. Dr. Zhang oversaw the whole process and ensured my prescriptions and additional tests were best suited for my condition. The nurse practitioner called in my prescriptions before I left the office.
I saw some patients were not happy to make a second trip. In my case, I knew I needed to. More tests were done than my previous PCPs, which I appreciate the thorough diagnosis of a new patient with multiple health concerns. Additionally, my insurance covers those preventive tests.
Dr Zhang understood my concerns and provided a treatment plan that I feel should finally work for me. I highly appreciate him and his medical team. Everyone was friendly and professional. I highly recommend this office, especially for weight management.
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April 2025 by Jun Ling
This is my first time here, and it was introduced by a friend. I can communicate with them in Chinese and understand my situation. The medical staff here are very good. I will choose this place.
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May 2024 by Faridoon Mia
Almost 3 days is complete. I haven't received my prescription when I called the clinic, I got very bad service from her she angry, and she argued with me
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May 2024 by Selina Kang
Dr Jinsong has extensive medical knowledge compared with the other Chinese doctor I visited. So I switched my family doctor to him
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February 2024 by Stephanie Duong
Won't be returning to this office. My appointment was for 9:15 AM and didn't get pulled back until 9:45 and was told the doctor was not in today; which would be fine for me as long as an NP or PA was going to see me. The front desk told me after I arrived "the doctor is not in today" and I told them it was fine as long as I was still going to get my blood drawn. Why would they schedule me an appointment if they knew my doctor wasn't in? I waited 45 minutes total to be told the NP would be in my exam room shortly and answer the questions I had regarding my care. The NP did not arrive and I had to go to work. I was given no response or apology for staff tardiness.
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December 2023 by Adaeze Nwankwo
They never respond to phone calls nor callbacks when you leave a voicemail. Dr. Zhang is awesome but the rest of the crew are so incompetent!
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December 2023 by Kitty Anon
They messed up a lab code in my blood work from my annual. Spent over an hour with them and my insurance for an adjustment to be made. Once they submitted a new adjustment I received the new bill and nothing was changed. Getting ahold of them is a nightmare because they never answer the phone! Seems like a lot of people have this same issue so I’m assuming they do this on purpose to get more money. They are a bunch of scammers and I will be looking for a new doctor.
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December 2023 by Google Home
Dr. Zhang is an exceptional healthcare professional who blends medical expertise with compassionate care. From the outset, their clear communication and empathetic approach created a comforting environment. Dr. Zhang demonstrated a commitment to patient education, ensuring I fully understood my diagnosis and treatment options. The entire experience, marked by precision, professionalism, and a patient-centered focus, sets a gold standard in healthcare. Will be back!!!!!
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November 2023 by Marvin Barnes
Dr Zhang is one of the best primary care doctors in North Texas. His medical standards are very high and he is very knowledgeable. He does a great job in explaining things to his patients. Great bedside manner!! My wife and adult son both see him as well. Do yourself a favor and book an appointment with him.
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October 2023 by mel
called the front desk twice to schedule an appointment and the women at the front desk hung up on me both times.
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October 2023 by Carmen Arif
Dr. Zhang caught my husband's cancer, even though a couple other doctors said don't worry about the .01 difference in a lab test, wait 6 months and take it again. Dr. Zhang instead sent out for a 2nd test and sure enough he has cancer. Currently under treatment with Dr. Li who was recommended by Dr. Zhang. We are so very happy with both doctors. Dr. Zhang is very knowledgeable and we are most grateful?Highly recommend?
