Palm Beach Tan is highly regarded for its friendly and attentive staff, making every visit a positive experience. Keilee at the front desk is especially praised for her welcoming attitude, clear explanations, and genuine care for customers. The staff at the Coit/Campbell location, including Kylie, Abbey, Sierra, and Jalyn, are described as sweet, attentive, helpful, and efficient, creating a welcoming atmosphere. Customers appreciate the quality of the beds, noting that the maximum tanning time for Gold level and above is 12 minutes, which is slightly longer than other locations, and that the Diamond level beds are of a higher quality compared to many Dallas locations. Some reviews express frustration with certain pricing tactics, such as the introduction of new bed levels that seem designed to increase costs, but overall, the location’s friendly staff and good service make it a favorite among customers. The combination of excellent customer service and quality equipment makes Palm Beach Tan a well-loved tanning destination.