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February 2024 by Mrs. Kita Banks
Marshall's service should be bottled and sold!!! To say his service level is amazing would be an understatement. I will forever use this location as long as Marshall is here!!! Above and beyond the call of duty, stellar service.
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February 2024 by Veronica Tudon
I have came here several times. Both of the guys are amazing. They always answer my questions. All my visit have been satisfied
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January 2024 by Gonzalo Horigian
Great first experience. The manager was very friendly and so were the other staff members. I had to return something unused and unlike other party City stores, they were very reasonable.
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January 2024 by Love Roberts
No service and lots of confusion!
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December 2023 by Omar
Not too bad.
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November 2023 by Veronica Flores
I typically always have a very pleasant experience shopping at this Party City location, however, today Daisy was extremely RUDE to me!! I had a balloon order placed a couple days ago for pickup on Friday @2pm! When I get there maybe 10mins til 3pm, my order was NOT ready for pickup! Daisy mentioned I only got charged for one of my 24” balloons when I purchased the pack of Jack Skellington balloons it consisted of 2! So I clearly wanted both balloons! Instead of giving me a courtesy call AHEAD of time to let me know additional payment was required, she chose just NOT to blow them up. Not very good judgement on her part, provided that she is inconveniencing a customer! I was in a rush to pick my daughter (birthday girl) from school so this whole thing was just a HUGE INCONVENIENCE for me! I walked over to the register to pay for the “additional balloon” which was no problem at all but the fact that Daisy chose to argue with me in front of other employees & customers, is quite DISRESPECTFUL! I hurried up to get out of there as I was in a rush to get to the school, so I called back to ask for her name…the person that answered and that I explained the situation to ended up putting Daisy on the phone! When I asked for her name and the corporate # for Party City she told me “to look it up online” RUDE AGAIN, she clearly doesn’t have any “customer service/satisfaction skills”! She claimed to be a “manager” also, even more disheartening to know that Party City would allow her to be a manager when she clearly lacks common courtesy people skills!! I have filed a complaint on her through corporate (Case #: 03485255) and hope I am contacted with a resolution soon!!!
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November 2023 by cristal ortiz
great place to look for party stuff ofc
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November 2023 by ynaqui Cabrera
Ridiculous 2 hours to inflate a glove.
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November 2023 by Chad C.
Ordered balloons for my 3 y/o Frozen birthday. Great service. Everyone was very polite and welcoming. In and out in 5 minutes. Next day pick up was a breeze.
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September 2023 by Jess Prada
Racially profiled. My kids were looking around while I shopped for birthday decor. The Hispanic lady and black lady accused my son (who has a job) of trying to steal because she said “it happens a lot”. I will call corporate office.
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September 2023 by Rafael Alvarez
It's party city, if you've ever been to one, you've been to them all. The sales clerk was friendly, and it was well organized.
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July 2023 by Judy B.
I would give Party City Richardson more than 5 stars if I could! The two employees who helped me over the phone were so nice and helpful, and the manager understood my problem and solved it without hesitation. Real, thinking human beings work at this store!
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July 2023 by Shay S.
The Party City in Richardson is the best. The people who work there are always friendly and Knowledgeable. They really go out of their way to give you a wonderful experience when you walk through the door. Big thanks to Shawn for helping me with my event purchase.
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July 2023 by Swank Yankee
They have everything you need for any kind of party you can think of. The staff there are very nice, too.
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July 2023 by Donna B.
Lots of stuff to choose from, helpful staff. thank you! PS they offer veterans discount