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March 2024 by Susie K.
I am so disappointed at Petco's grooming area. The retail part of the store is fine and actually many of the workers are very helpful and kind. However, today the groomer was so unkind. It says on the website that you do not need an appointment for nail trimming, so I walked in. When I arrived, she was currently grooming a dog at that moment and said rudely that it would be a while before she could see my dog because she was the only one working today. I asked how long until we could get the nail trim and teeth brushing service. She replied rudely that it would be about 30 minutes, so I could walk around the store and wait or come back later. I told her I would walk around the store until she was ready. She never acknowledged my answer or anything but whatever, I thought she was ok with it. After 30 minutes, she was still grooming the tiny dog, and, in addition, taking in other dogs before me while watching me through the window. So after about 45 minutes of wasting my time walking around the store, I left. *I've even defended the store to my boyfriend who even complained about bad service because only one person ever works at the grooming service. Never again!
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February 2024 by Gina
Smooth transaction I got in and out fast and found what I needed.
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February 2024 by Monic Hardwell
Awesome service!
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February 2024 by Steven Snowden
I picked up an order from this location and the employee was very helpful and polite.
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February 2024 by Hr0
Staff is great !
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January 2024 by Kk K
If you wanna go get tons of lectures, go meet with Michelle she’s a lecturer and later on will not do business with you will make you disappointed and she is very rude with the customer , the rest of the employees are fantastic people I will never go do business with this place. Due to a lot of lectures and rudeness of Michelle I would highly recommend to go to Petsmart, which is way much better than Petco treat you as a customer no lectures not a lot of talking you will be more than happy I promise you guys who read my reviews.
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January 2024 by Julie Hall
The people here were so great. They let me in the door even after they closed and helped me with four baby kittens when they didn't have to. Would highly recommend
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January 2024 by Megan
Every time I come here this place gets worse, and I really tried with them but I give up. MULTIPLE employees are some of the rudest people you will ever meet. Items will be in stock online, but not actually at the store. Products on display that they won't actually sell. *Constant mislabeling of prices* for over twice what it says. I used to like this location because of the variety of size in feeder insects, but lately the fridge is full of dead bugs that have literally been there for 3 months (the dates are literally written on the cup).
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January 2024 by Kevin Obando
Michelle, an excellent person, super friendly and very very good customer service, deserves a promotion at work
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January 2024 by Jannei Contreras
I liked this Petco, I would’ve given it 4-5 stars but1. It was way too pricey for a dogs haircut ($110 total + Tip) is kind of ridiculous2. The lady who ended up cutting our dogs hair, although she did a good job at the end, when we first brought Dutch (our Golden Doodle) I showed her a picture of how I wanted his cut and she immediately said “Oh no, that’s not gonna happen. He is matted,Honey. All over. Feel here and here and here (directing me to where she said he was matted).” I felt those exact spots (no matting) and might I add take care of his fur well. She could not tell the difference between thick long hair vs matted. After I picked him up, she then confirmed he wasn’t matted after all like I stated to her at the beginning, but she did not listen as the expert.All in all it wasn’t terrible, I probably would go back, but first impressions are important.
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December 2023 by Phuc Nguyen
I have always been going here for the majority of my supplies. They do price match with their site. Great staff, very helpful.
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December 2023 by Rai Smith
The staff in this store are always so kind and amazing. Kayla and Michelle have hearts of gold.They are very knowledgeable and have saved my beta fish “ Gunnas” life. Thank you both so much for your patience, knowledge and help. I highly recommend coming to this Petco location. Everyone will make you feel welcomed.
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December 2023 by Guy Lucas
Been coming to this Petco for years. I started when I first got my dog. They gave him a free bone. I haven't stopped coming here.
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December 2023 by Mike Nash
Friendly staff.
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December 2023 by Keith Merideth
Clean store with helpful associates
