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December 2025 by Gulcan Rika
I brought my car in for a simple brake replacement, and this shop has caused me nothing but problems since. After the brakes were replaced, they kept squeaking, so I brought my car back like they told me to. The owner claimed he “didn’t hear anything,” so nothing was fixed.
When I picked up my car, my headlight was busted — something that was absolutely not damaged when I dropped it off. Instead of taking responsibility, he tried to tell me it was already like that. On top of that, my dashboard is now showing a lamp malfunction sensor, something that has never appeared before this visit.
I trusted them with my car, and it came back with more issues than it went in with. Extremely unprofessional, dishonest, and careless. I would not recommend this shop to anyone.
Thank you for replying, but I need to correct several things you stated because they are simply not true.
1. No voicemail was ever left for me or my brother.
At no point did I receive a call or a message about my headlight being “already cracked” or full of water. The first and only time this was mentioned was in person, when I came to pick up my car. The owner looked at me and said, “By the way, your headlight is broken and water is getting inside. That’ll be about $1,500 to fix—call your insurance.” That was the first I heard of it. When I told him it was NOT like that when I dropped it off, he tried to convince me otherwise.
2. My dashboard light did NOT show any issues until after I left your shop.
The “lamp malfunction” warning came on immediately once I drove away. If this was supposedly a pre-existing issue, the warning would’ve been there when I brought the car in. It wasn’t.
3. The brake issue was never resolved.
I brought my car back specifically because the brakes were squeaking right after the job was completed. I was told “I don’t hear anything,” and nothing was fixed, even though the noise was clearly happening.
I understand shops want to protect themselves, but rewriting the situation and adding details that never happened (like a voicemail) is not honest. I’m only sharing my actual experience so other customers know what to expect.
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March 2025 by david daly
Best mechanic I ever had a straightforward honest great prices I've dealt with jim for over 5 years now I will prefer him to anyone before going to any Mercedes or Audi in the authorized car dealership
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September 2024 by Alec Hanshaw
Jim is an honest mechanic that I trusted with my BMW anytime there was a problem. He’d take care of it, communicate with me the whole time, and offered fair prices. Highly recommended for anyone who has a German car and needs a reliable mechanic.
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August 2024 by Josh Wright
I had been having issues with my car for a while but every mechanic told me my car was totally fine. After getting an oil change, the problem became worse. I googled auto shops and Precision Auto Care was the one my gut told me to go for. Took it in yesterday and got it back today and it feels like a different, better car! Jim was so kind, quickly knew the issue and was able to get the job done quickly, efficiently and at a reasonable, honest cost.
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June 2024 by Stephen Powell
Great place to get your European autos repaired.
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May 2024 by Oscar Serpas
Jim is the best in the Business A++++
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May 2024 by Hector Lazarin
Great service, as soon as I called a person answered and provided all information needed. In the end I did no required their services but because of reasons unrelated to this business.
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February 2024 by Johnathan Morgan
Jimmy is the absolute best mechanic for Mercedes Benz in DFW. If you car is out of dealership warranty, do yourself a favor and go see him. He has connections to get part and fix anything.
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November 2023 by Ben C
Great service
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September 2023 by Barbie
I knew I was in for trouble when the moonroof on my Mercedes CLA250 wouldn't close. I called the dealer as well as several repair shops who quoted $3000 to $5000, along with a week's worth of turnaround time.Through word-of-mouth, I was referred to Jim and Precision Auto Care. When I called, I was so stressed about the cost and being without my car, I cried. Jim was kind and empathetic, and suggested bringing the car over to his shop.Jim did a thorough check and provided a detailed account of exactly what needed to be done, parts that would be required for repair, and most important - a reasonable cost. I would also have the car back by the end of the day.Jim kept me apprised of progress and I felt secure leaving the car in his capable hands. Not only is his work exemplary, but he showed me the broken parts so I was aware what he had replaced. This is not typical.I encourage anyone owning a Mercedes or other German vehicle to visit Jim for an exceptional experience.Service: Auto power window repair
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September 2023 by Frances Arianne Cristobal
Jim has been great. I’ve dealt with big company auto repair stores but Jim exceeded all expectations. He’ll ask questions about the car and diagnose the problem really good. I’ve recommended Jim to everybody I know. He doesn’t discriminate because I’m a woman while most auto repair stores will always look at my boyfriend for answers about my OWN car. He explains the problem, what it takes to fix it, and keep you in the loop for the turnaround time to fix it.
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August 2023 by M Hannah
I had the best experience with Jim! Had an easy fix on my brake light sensor and he ordered the part that second and replaced it the next day very quickly. The kindest guy as well and he makes sure the problem is fixed before you go. Quick and easy service, the best car service I've had! Could not recommend this place more!
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June 2023 by Frances Arianne Peralta
Jim has been great. I’ve dealt with big company auto repair stores but Jim exceeded all expectations. He’ll ask questions about the car and diagnose the problem really good. I’ve recommended Jim to everybody I know. He doesn’t discriminate because I’m a woman while most auto repair stores will always look at my boyfriend for answers about my OWN car. He explains the problem, what it takes to fix it, and keep you in the loop for the turnaround time to fix it.
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April 2023 by Prateek Gautam
Jim is very friendly and provided me with perfect service. He didn't even care that I went to the auto shop just few minutes before closing!
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November 2022 by Alex Banaszak
Jim helped me with my lemon car. He explained everything and we got it fixed in no time. Jim is a great mechanic and anyone who has the pleasure of commissioning him will be in store for a great experience.
