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November 2023 by Gara Stark
Lisa was very helpful and patient with us. The only person at the counter and several people needed help. She again was patient and helpful with everyone.
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September 2023 by Roxie Majors
Vanessa was very helpful and attentive. Very knowledgeable and patient. Thank you for the great customer service
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September 2023 by Jay Jones
Vernice was excellent on taking my payment. Got me in and out .
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September 2023 by Bianca Gonzalez
Verenice was super nice and very helpful with showing us the units available. Very great with explaining the prices. She was cheerful, nice, and patient! Very great location and great employee. Great customer service!!
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September 2023 by C&T Entertainment LLC
Vanessa did an amazing job!!! She was so helpful !!! She was quick and very professional!!! Thanks so much for the outstanding service!!!
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July 2023 by Adenike Adebayo
The office people were very nice and helped me out thanks for the service
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July 2023 by Austin Notlastname
Twice I’ve made the mistake of not going here first for storage needs. Don’t be like me! Great service with REAL PEOPLE- no kiosk. Clean facility.
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July 2023 by Zaida Garcia
Vanessa helped me get another unit was very helpful . Thank you for great Services
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May 2023 by Mary Thomas
My experience at this location has been awesome, ms Vanessa has helped me twice getting payment made and other service. Thank you for the great services. Glad to be doing business public storage
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May 2023 by AB I
This public storage is terrible stay away from it. No customer service whatsoever. Definitely not user friendly to use the Access code on the phone. On top of that this public storage has a minimum of 250 storage however they only have 3 dollies in the whole building, they should have a minimum of 3 dollies per floor not per building. Will definitely be my first and last month here
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February 2023 by Danny Burks
Don’t store your stuff here, we had a unit here for about 6 months while we moved states. One month the autopay didn’t happen, we paid it late and planned on coming to collect our stuff at the end of the month. The person on the phone collected payment and told us all we would have to do is send an email and call to schedule an appointment to get the locks off. No problem. We sent the email and called every other day for a week to make sure I was scheduled. When I showed up on Saturday at 12:39 pm, there were three people in front of me in line, the woman (Sally) behind the counter said loudly, “I’m closing as soon as I finish with the people behind you.”The line moved quickly despite Sally’s attitude. There was a man in front of me who didn’t speak English very well, when he tried to ask for help she yelled at him, “Just follow the instructions. It literally takes you through it step by step. It’s not that hard! Move to the side, I have to help someone else!” Then she ignored him anytime he had questions about his rental.I get to the counter, I tell her I just need to remove the locks and close out my unit. She looked at me and was like “We’ll see…” under her breath. She gets the account information and asks if I’m on the account, I say yes, she says “You’re an authorized user but that’s not the same thing. You don’t have an appointment so…”I told her my wife and I made an appointment, I had travelled from New Mexico and I had called multiple times. She said she had no appointments. Sally asked me to call my wife to confirm our relationship, she “allowed” that to be valid.As we were walking down she informed me that she was not normally at that location and she hated it. After she said she hated it she let me know she was leaving as soon as we returned to the office. When I asked if someone else was coming in she said “I don’t care.”I won’t be using public storage again for a long time, they don’t care about their customers or their belongings.
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December 2022 by dan imal
Absolutely the worst service of any storage I have ever used. The office is often locked for 1-2 hours in the middle of the day. There are two entrances but they take turns being broken. The place is fairly new but one of the 2 elevators is often broken. They doubled my rate ofter 6 months, with no notice. There is never toilet paper in the restrooms. Onsite management is marginally competent and, confrontational and RUDE
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November 2022 by Muscle Bound Movers
This is one of the best storage facilities that I have ever moved in or out of. They have a covered load/unload area and clean restrooms throughout the building. The climate controlled atmosphere worked great when it was raining outside during the time we were loading. They have carts and working elevators that allowed me to move furniture down from the third floor with ease. They also have more unit sizes to choose from than any other storage facility I have visited.
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September 2022 by Tiffany Bowie
Very nice facility!! clean and always easy access,, Thanks to Verenice my move in was perfect!!She took good care of me and got me all set up fast and easy!!! So glad to be at this location. Great customer Service!! I definitely recommend this location.
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September 2022 by Kimberly Baccam
Vanessa was very helpful. Came in for the first time she was very friendly and great customer service. I want to take her with me
