-
February 2024 by Sandy Frazier
This is by far the cleanest, nicest nail spa in Richarson. Everyone is friendly and professional. The atmosphere is relaxing and pleasant. They take pride in their work and really seem to care.
-
January 2024 by Nhat My
I love this place! Will come back again!
-
December 2023 by June Lee
This used to be my favorite nail spa, but unfortunately due to the change of staff my nails look very uneven, and the surface of nails are very bumpy due to not being filed correctly when I came out the salon.The lady rush the nail process and when I said there’s bumps on my nails that’s unfinished and uneven. She ignored it and basically made me pay and kicked me out. This was a very unpleasant experience and I will never be back
-
November 2023 by Lauren Castro
This is the second time I came here and the color I selected was not the one that ended up on my nails The second time it was dip not gel and i didn’t notice until too late. I gently mentioned it to the nail tech but felt bad asking for a removal since it her fault but the same guy from befo led to me asking if he was upset who greets guests.I also asked for a trim only but my nails were cut down to the quick almost.The general vibe when I asked for anything different was …like I was being rude.Tried reaching out privately but no response. Spending $100 of a bday gift check for a mani pedi…I’m honestly just super disappointed not at the mistakes themselves (we all make them) but at the way they were handled.My toenail was also jagged and chipped off where it had not been before my pedicure.I’ll be sticking to Rose Nail Bar in Dallas or MiniLuxe!
-
November 2023 by angie Helgeson
I hate getting my nails done - unless I'm coming here. This place is so great at making me feel welcome and relaxed and I've loved everything I've ever had done here. They were kind enough to accommodate the group of kids i brought in for my daughters birthday (we were running late) and they removed a very stubborn nail job i had done at another location. This is a hidden gem in Richardson.Services: Nail art
-
September 2023 by Leeah Sierra-Jackson
My first visit here was nice. The staff are friendly, the spot is clean & calming. Amy was efficient & friendly while doing my nails. I was obsessed with my nails.My second visit it was super messy inside. I got the sea foam color dip powder. The nails were chunky, had indentations & chipped after 2 days of having them done! I returned & they fixed it no problem..However the lady who did my nails started off doing an amazing job & then started slacking towards the end of the process. She was definitely rushing because they were about to close. She removed the sea foam dip powder & then put the teal dip powder. Which is a color I do not like at all.. I dealt with the color bc I had been in the chair already going on an hour bc there was an issue with the way the chemicals were reacting. Causing the drill to eat up the dip powder a lot more than usual. The lady said they recently swapped out a product & if anything, I can return.A week later my nail is cracked AGAIN & my hair is already getting stuck under my nails. Which means they have to be redone.. my nails typically last me 2-3 weeks NOT a week.I wouldn’t return to this location.
-
July 2023 by Emily Lesowski
My go to nail salon in Richardson. I love them! Good prices and lovely employees and owners. My one piece of constructive criticism is that I wish they were always ready to start my appointment at the begging of my appointment time. Sometimes I make an appointment for a mani and pedi at 1pm, and my pedi doesn’t start until 1:15 and my mani doesn’t start until 1:45. It really eats up a lot of my day when the services don’t start at the beginning of my appointment time. Other than that, they are amazing!
-
June 2023 by Mariana Lucas
I have been a regular customer at Q Nails and Spa for the past six months or more, but I will not be returning. Unfortunately, my last two visits for a manicure and pedicure have been quite disappointing.The technicians used the nail filing machine excessively when removing gel or dip, resulting in my natural nails becoming weak and thin. They didn't follow the proper procedure of allowing the nails to soak in 100% acetone for at least 10 minutes and then just gently scraping the remaining polish off. Even after a month, my nails remain weak and fragile, limiting me to using only strengthening polish.This issue also extends to their pedicures. Both of my big toes broke in the middle because of the weakness of the nails. Additionally, during my last manicure, the technician neglected to clean the gel polish under my nails and on my skin, leaving an untidy finish.This lack of attention to detail and the ongoing nail damage make it clear that I won't be coming back.Services: Polish removal
-
June 2023 by Terah Coffman
Went in for the first time today with a friend. The padding on my chair is gone or something because the massage of the chair hurt. I turned it off but it still was poking me in the back. Finally, they gave me a small pillow to protect my back from being jabbed with the hard ball inside the chair. My pedicure was fine and my only complaint is the water was cold and the girl did not seem to understand when I asked for more warm water. It was not relaxing.My big complaint is the manicure. The girl did not take pride in her work and I had to point issues out several times. She got a little surly. I would have preferred to tip separately for the two services as there was such a difference in service between the two technicians. My nails are still dirty and not well shaped. I had to ask for more work on my cuticles and dirt removed. It was a poor job and I will not return.Service: Pedicure
-
March 2023 by hali dahl
Very good place and great workers. They did my nails the way I wanted and no mistakes.Services: Manicure
-
February 2023 by Arly Perales
WOW. THE BEST NAIL EXPERIENCE IVE EVER HAD. me and my 2 sisters (one who’s very pregnant) went in to try this place out since we needed to find a new nail salon. And we all left speechless. They are so sweet and took their time doing our pedicures and never rushed. Very polite and such a relaxing atmosphere. I really appreciated they let us know the up charge on gel nail polish before putting it on. It was amazing and we will continue to come here now. Such a beautiful relaxing place. Top tier customer service. 10/10 *******Services: Pedicure
-
January 2023 by DINH HA
They did the excellent job in here! My wife and i enjoyed the best pedicures of the month.Relaxing background with piano surrounding sound.
-
December 2022 by Maryam Fazal
they are the best! They are never pushy with services; they’ve never tried to make comments about doing anything extra that I didn’t ask for as a lot of places do. I really appreciate that. And they have a nice little holiday gift at the end of the appointment which I thought was a nice touch. Very great people!
-
November 2022 by DANG LE
One of the best nail salon in this area, with super clean facilities and NO CHEMICAL SMELL like other nail salons.We enjoyed the peaceful view and calming piano background music. The manager and techs are friendly and helpful. The cost is reasonable in Richardson areaHighly recommended!Services: Manicure
-
October 2022 by Kourtnie D.
I started going to the salon a few months ago. The gentleman that I saw retired. Tim was nice enough to take care of me. After that I love going to the same person. I really appreciate that. He's very gentle and he doesn't overdrill my nails ( i am also a nail technician ) I really appreciate how thoughtful he is and how accommodating everyone is. I have not had any lifting issues on my nexgen or problems with cracking. They always take care of me very well.
