Quest Diagnostics
Medical LabsHours:
819 W Arapaho Rd Ste 39, Richardson TX 75080 Hours
About Quest Diagnostics
Quest Diagnostics is a reliable and convenient provider of various medical testing services. They now offer COVID-19 antibody testing by appointment, with safety protocols in place. The location inside the Tom Thumb store in Arapaho Village shopping center is open Monday to Friday from 8 AM to 5 PM, offering routine lab tests, pediatric specialty services, glucose tolerance tests, and the Blueprint for Wellness program. Customers have consistently praised the skill and professionalism of the Quest staff. One reviewer highlighted the ease and success of a blood draw by a particularly effective technician. Another noted the positive experience with a staff member who was an excellent communicator, making the process very smooth. A third reviewer thanked Tina, who provided fast and friendly service despite a full lobby. Customers also appreciate the walk-in availability and quick turnaround of results, with test orders reaching their doctors' offices within 48 hours. The Saturday hours are particularly convenient. While there can be occasional issues with insurance coverage, the staff make efforts to resolve any problems, as demonstrated by one reviewer's experience where Tina took the time to update the system. Overall, Quest Diagnostics is regarded as a reliable and customer-focused medical testing provider, with skilled staff and convenient services.
Most Recent Reviews
March 2026
Previously, I have had bad experiences with blood draws. Edna was professional, understanding and skillful in drawing my blood. I would highly recommend her. Convenient location and quick results too.
February 2026
Wonderful staff. I’m a very hard blood draw and they made it painless and were just a joy the entire time. It was fast and easy.
January 2026
I had an excellent experience! The staff was professional, friendly, and made the entire process quick and comfortable. They explained everything clearly and treated me with genuine care. I truly appreciated how smooth and stress-free the visit was. Highly recommend to anyone looking for great service and a welcoming environment!
More Comments(131)
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