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March 2024 by Akiva V
Probably the slowest Smoothie King in the DFW nothing like quitting in line for 15 minutes for a
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March 2024 by Mohamad Qashmar
Did not take my order an hour before closing, employees were in the kitchen waiting for me to leave.
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February 2024 by Phillip McCune
This location never opens on time like it is post online . Every morning at 6:30am it is never open. They need to change the hours online to indicate 7am instead of 630
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January 2024 by Chikamp3
I had a very terrible experience yesterday at this smoothie king because of an employee named rosemary. When I first walked in it was 2 girls working amongst themselves and nobody said anything to me and I was the only person there. It took for me to ask if i can order for her to do anything then she's gonna make me this excuse for a smoothie. She makes the worse smoothies and she should be retrained. I ordered a smoothie that I always get. I used to work at smoothie king and the rule is that we make just enough smoothie for the cup size that is ordered. So why when she is done poring my cup there is still enough for another small size smoothie? This means the smoothie was not made right and yes this drink was terrible. It was way too watery like a slushie when it is supposed to be a smoothie. Then it took Rosemary forever to get my refund. She wasted my time and lots of product.
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November 2023 by camara ismael vally
This best does the best smoothies of Dallas. The Chocolate Hulk is
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November 2023 by SMD
Very poor customer service, attitude, and disrespectful. Every time I go, it's always the same employee, on her phone or sitting down. I have heard er being disrespectful to others. She scratched her head, and then went on making a smoothie. She didn't wash her hands,or have gloves on. She will be sitting down, when customers need help. She will be standing there on her phone, at the same time making a smoothie.
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September 2023 by Junaid Syed
I’m a regular Smoothie King customer, but this particular store at Belt-line Rd/Plano Rd is by far the worst Smoothie King store ever.Staff is rude and incompetent. 3 out of 5 times they would put too much ice in 30 oz cup and totally ruin the taste. I always ignored but today I was getting smoothies for my colleagues. They forgot to put bananas in one drink, I could see on the print-order as it was missing banana, so she did not get the order right, and the other drink (mine) they put too much ice as always.I asked politely that they forgot to put bananas in one, and the 30 oz drink has too much ice. She gave me a bad look and asked if I wanted to change the 3rd drink as well. I said it looks fine.She added bananas in the drink, so thank you for that. But the other drink that had too much ice, she put more water, literally ruining it further. I was getting late. So I didn’t argue with her and left with a bad experience. She did not apologize or said any comforting words.I am never buying from this store again.
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September 2023 by Y B
AVOID THIS LOCATIONI've came here serval times and continue to be disappointed. The last and final time I came here (9/14/23) i ordered a 32 oz pumpkin d-lite via drive thru, got my drink. I got to work before I took my 1st sip... it tasted like they gave a a full cup of grainy sour cream. DO YOURSELF A FAVOR AND GO TO ANY OTHER LOCATION. If they haven't messed your drink up this time, they probably will the next.You have been warned.
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September 2023 by Anson Smith
If I didn’t want a smoothie and that store wasn’t in my path to work, I would NEVER go there. Every worker there is rude and refuses to speak to you when walk in the store. It never ceases to amaze me of how rude they are. And they are the slowest. I preorder my drink 15 minutes prior and it’s still another 20 minutes to get my drink once I arrive. Horrible!!
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September 2023 by Edgar.09 Martinez
They stop serving 1hr before closingNo matter what day it is.Staff is horrible
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September 2023 by Grace J Delgado
Drive through wait time is excessively long. They consistently seemed to be short staffed on a weekly basis. It’s a 50/50 that your drink will be made properly.
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August 2023 by J P
This place is a joke, the employees there are extremely rude and inexperienced! Make the trip to the other location in Richardson the employees there are professional and courteous.
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August 2023 by Rosie Humphrey
How STUPID is it you can only order on line!!!! The drive thru has a sign on line orders only.
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August 2023 by Michael Parris
Doesn't unlock the door for customers. Why have an inside if drive through only?
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July 2023 by Wayne Gooden
I go to this Smoothie King every day after working out spending at least $8 a day for months. This is an ongoing problem that I have each time I go and I usually blow it off, cause I’m tired and sweaty and I just want my drink. I had to repeat my order twice at the speaker and then another 2 times at the window. The service folks never say, I’m sorry … they just seem put out with working there. I see that their average score is three stars, now I know why. It’s not just me. These things are franchises… I wonder if the owner is aware of the poor customer service.
