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May 2025 by Derek Plate
1 person checking people out/doing returns with a line full of people. Not sure if they are understaffed or mismanaged…
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April 2025 by Carolyn Rohrer
I live T. J. Max, they have a wonderful variety of clothing They are excellent quality with an excellent price. They also have unique Jewelry. Adorable necklace’s that I can make a statement with. A+We like Everything.
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April 2025 by Vida Heidelberg
The restroom here is ALWYS disgusting. You can smell feces from the shoe area. 🤢🤮
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April 2025 by Miss Johnson
Always has a great selection
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March 2025 by Mich De León
The store is good but it’s not that organized
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March 2025 by Sophea Soeung
The worst retail and customer service experience: Workers will run you over with their carts if you are shopping and they seem to be miserable working . I wanted to buy an ottoman I asked the store associate for help and she just bluntly said I don’t deal with furniture you need to ask someone somewhere in the front and plugged her headphones in …..smh
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March 2025 by Maria Camila Sanchez Gomez
Good gems
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March 2025 by Lagia Parker
The last 3 times I have come to this location, the line is really long. I just left after waiting over 5 mins and asking lady in changing room to page someone. She said she is unable to page anyone. Went to the front desk and asked for help. The associate did use her walkie to page person. No one showed after waiting another 2 mins or more. There was an associate walking back and forth who had worked in jewelry several times. She went to talk to the associate at the changing room and walked away after hearing me ask for help.
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March 2025 by S. Al-zagzag
Always busy, acceptable prices.
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March 2025 by Michelle
Staff is nice but the restrooms are disgusting. They reek of urine smells, the cleaning needs to be improved.
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February 2025 by Ahmet Tarık Gelir
We waited in line for a long time, it was very slow.
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December 2024 by Rafaat Albdairi
“The cashier service is very slow, and there aren’t enough cashiers. Customers often have to wait a long time to check out.”
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December 2024 by stephanie
Came to this location today around 4. I love shopping here and do so regularly. Never had issues with any of the staff as they are usually super friendly. Today however, I had a terrible experience with one of the cashiers which was beyond upsetting. During the holidays I purchased mostly all of my gifts from TJ max and I had a $20 bracelet and child sweat set that I wanted to return because I overbought. When I got to the cashier I greeted her and informed her I wanted to make a return. I was immediately greeted with hostility as she said “You’re supposed to make all jewelry returns in the jewelry department.” I understand there are rules and I am not upset at an employee letting me know, however her attitude was rude and snarky which I did not appreciate. Nowhere does it say I have to return in the jewelry department because when I bought it I checked out in the normal tj max line, therefore I did not know. Was I supposed to make 2 separate returns? Jewelry was not the only thing I was returning and even so I have returned jewelry that isn’t locked up without an issue before. As she proceeded to return my items she informed me she was only doing it because I waited in a long line. I felt gaslit the entire time and I let her know she was extremely rude. This is not the first time I have been met with hostility from this lady older Hispanic lady that works there. Her attitude screams she does not want to be there. You don’t encounter rudeness in customer service often but when you do its people like her. After my return I wanted to continue shopping but I was so upset I left. I am also not someone to get confrontational but your employee was on another level of RUDE and I hope she learns to be kinder. It’s not okay to talk down on people for absolutely no reason. Had she been a friendly person, that conversation could’ve gone way differently and I’m disappointed to have encountered such rude behavior at one of my favorite stores.
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December 2024 by phillip chea
Staff was very helpful!
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November 2024 by David Crews
Some good prices but woefully understaffed. Clothing on floor (not their fault of course) but no one to maintain order. Waited at mens cologne kiosk for 20 minutes before I got help.
