Tom Thumb, located at 3411 Custer Pkwy, Richardson, TX, is a local grocery store known for its exceptional customer service and fresh products. The friendly staff, including team members like Juan in the bakery, Sergio, and Anna in the meat department, are praised for being polite, patient, and helpful. Customers appreciate how employees take pride in their work, ensuring that the produce and meat are always fresh. Recent improvements have been noted in the quality of the produce, especially thanks to employees like Jason, who are dedicated to maintaining high standards. The bakery is a highlight, with custom cakes that receive special mentions for their beauty and quality, thanks to Amanda's skilled craftsmanship. Tom Thumb also offers convenient services like Grocery Delivery and DriveUp & Go™, as well as pharmacy services including immunizations and prescription refills. Overall, this grocery store is a reliable choice for fresh food, friendly service, and a variety of shopping needs.
Everything was good except for.... EVERY TIME we buy a gallon of tea in the cold section it has dried milk spilt ALL over it. It's pretty gross to say the least! And it's usually the unsweet tea! We have to put it in the sink once we get home and wash it with soap & water!
October 2025
Clean store and friendly customer service. The deli had wonderful options and the pretzel sandwiches were delicious.
September 2024
I love how friendly this store is. The fresh meat counter guys are so helpful.
