-
April 2024 by Parth Gabani
Very bad experience with tom thumb this time.I used to be come here everyday but from the last two time Sam who are working at customer service desk who behaving with me very rudely for nothing.I suggest to others customer to go somewhere else.
-
April 2024 by Vivian Russo
Huge supermarket with a great selection of Kosher food. Including: meat, fish, sushi, dairy and bakery. I went a couple of weeks ago and they were fully stocked for Passover already! Comparable to a Walmart
-
March 2024 by Tom Parsoneault
Nice store, good selection. Prices higher than competition on lots of items. Update: went in today shopping for a few items. Watch prices. About one quarter of the sale items rang up at full price. One of them was corrected. The clerk went to check the display on the second item and denied my request for the sale price. I went to the display, took a pic of the tag, and went to customer service where they adjusted the price. All of this effort to save a dollar. I feel obligated to remind the store management that this practice helped lead to the demise of a major chain in this area a few years ago. Please fix this. I really do like the store.
-
March 2024 by Tony Taylor
Like the name. Good enough.
-
March 2024 by ALEXANDRA MONGAYT
Went to the bakery section to get a bread sliced the lady looked at me didn’t say anything. I asked her if she could slice the bread for me. She made a loud sound like she doesn’t wanna be there, and I bothered her. Even my son looked at me when she did that so I ignored. I smiled at her, she put the bread in a slicer . after the bread was sliced, she packaged, didn’t say anything and walked away. Didn’t ask if there’s anything else she can do. i’m surprised she even works there there other homeless people would love to have her job
-
February 2024 by Moishe Singer
Great store with a friendly staff
-
February 2024 by Kyle Read
Produce is often rotted. Multiple times, saw meat and fish being improperly handled.Don’t shop here unless you have no other option.
-
January 2024 by Rob Dalton
Oh Tom Thumb, What happened to customer service and Customer Care. Currently standing in line with 38 customers. They have four open lines, and they leave everyone else for self check out. 38 people with baskets and carts, four lanes and self check out. No wonder H-E-B feels like it’s a great time to come to North Dallas.And yes, I had plenty of time to count everyone while I stood around practicing patients
-
December 2023 by Bradley Renfro
Please carry "Eiland Coffee" whole bean. Brazil and Ethiopia. Also keep the roasted on date. I will buy it.Thank you for the one other coffee that is dated with a roast date.
-
October 2023 by Ishani Gupta
the pharmacist janet is extremely rude and isn’t helpful at all. She dosent have any courtesy in her and definitely lacks customer service skills. Go at your own risk ‼️‼️‼️??
-
September 2023 by Chioma Nwadike
I entered this location early this morning and the bathroom was completely out of soap. I informed three employees which includes the manager and they all were nanchalant. The manager said that the guy is going around cleaning but the bathrooms should've been first prior to the store opening. Apparently the guy never showed because as I were checking out someone else complained about something else wrong in the restroom. Even if he didn't show it is the manager 's responsibility to ensure that the restroom has soap. I told her that I'm just going to use the restroom and then wash my hands in the men's. Her response was "ok".
-
September 2023 by Tori B.
Mary in the customer service was very unprofessional. I went in to renew my vehicle registration and she refused to accept the new white form with a barcode that I was mailed. She insisted they do not accept this, once the other lady scanned and tried to help, they both saw that it pulled up my information. Mary continued to say, "I'm still not accepting this". I called around to other Tom Thumbs and everyone seemed to know exactly what this form is and is acceptable. So, thank you to another Tom Thumb - I was able to get my registration sticker!
-
August 2023 by Letha Rousseau
The pharmacists here are wonderful here. Informative, understanding, and professional. Did I say kind! Yes, kind. Thank you all.
-
July 2023 by Amber Delaney
Today during lunch I stopped by the deli to pick up some chicken, As I was being serviced by a female deli employee the Hispanic male cook wearing glasses was very rude and had an aggressive undertone.Even though they offered an 8 piece chicken special I wanted 10 pieces instead, so the lady didn't use common sense; instead she advised the cook in Spanish that I wanted 10 pieces. He yelled loudly " we don't offer 10 pieces". I looked at her and said it shouldn't matter and that I'd pay for the additional two pieces of chicken. After the hassle about my request , I asked is this chicken fresh? Before she could respond the nosey cook inserted himself in the conversation stating "yes it was set out 30 minutes ago". He could tell I was getting annoyed with him so he scurried off to another area of the store. Lucky for him I was in a hurry because I would have went and reported him to store management because he was rude and had a chip on his shoulder. If he hates his job so much then maybe he should find somewhere else to work.
-
June 2023 by Kenneth A.
They always have friendly employees who are helpful. It is not very busy as well. Great grocery store and great prices.
