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November 2023 by Michael O'Connor
This place does not rent U-Hauls . I called once no answer then called again .. and dude said we don't rent uhaul trucks .. and then hung up very rudely..
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July 2023 by Debbie Raley Moore
Worst customer service ever!! Several issues in gettin a hitch installed. Rec'd a quote and reservation with several mistakes. Quote was for a Buick my vehicle was a Chevy Traverse. Had products listed that I specifically told them I already had.Another issue, I needed to reach the location that actually had my vehicle. To tell them not to perform what was on the erroneous quote. In addition, a major hail storm was heading our way and I needed to see if was inside or outside of the building. Spoke to reps via 800 # starting at 9am but no one ever returned my call. Was told they were busy helping other customers. No one available to call me back from 9am until 3:30? Unacceptable! Especially since they had my car.When I arrive to pickup my car the woman associate was filing her nails right next to a phone. Guess that's why she never called me, too busy with her nails. The final straw was when I found out they couldn't do the install.We specifically took it to them the day prior to making the reservation to ask them to look to make sure there was no problem that would prevent them from installing it. Was told everything looked great. No problem they said. When I asked why they didn't catch it the day before the manager proceeds to tell me that his employee didn't know what all he was suppose to look at. INCOMPETENCE ALL EVERY LEVEL!!!
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June 2017 by Heather Sisson
I went to Randy's store for some packing supplies. It was the best priced around and Randy was so nice and helpful. I definitely had a great experience and liked the fact that it was a local business.
