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March 2024 by deepak sapkota
The staff/store manager Loyalka is mean and rude. She tried to steal money by charging improperly which appeared as miscellaneous in the receipt. She is corrupt and needs to be fired from the store.
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March 2024 by Sudeendra Prahaladhan
I have been here many times. Friendly staff.
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February 2024 by David Johnson
Good customer service. Notary is on duty later than other stores.
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February 2024 by Cheryl Ballou
The owner is super FANTASTIC! Kind, efficient, friendly, respectful, personable, professional. I'm sincere when I say I LOVE frequently going there and always hope to see her. Louis is also amazing! And the other employees are great also! It should be a showcase store for UPS!
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February 2024 by Prateek Gautam
Kind staff and Good looking store!
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February 2024 by Daniel Acedos
These people really want to make money. They don't lend you tape to close a box but they can sell you tape or a new box for $16 dollars to send a return back. ?There is a FedEx next block, way better service
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January 2024 by Tara B
Hate their Amazon returns set up. They are the only return place that makes you print a label and then charge you $3.25 for it. Amazon forces you to return with UPS if it’s a large package.
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January 2024 by W H
Have was very helpful.
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December 2023 by Cowboys Nation
$20 For a box and a piece of paper. Really? No more online shopping for me. However, service was quick and informative.
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December 2023 by Malee Wong
Easy, efficient transaction! Great service!! Louis is very friendly!! He helped us pack and ship our items!!
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December 2023 by Peter Chi
Didn't give me a receipt and didn't give me any information on my return.
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July 2023 by elsie thurman
We had school flyers printed with postage by Neetu at the UPS store at 1920 N. Coit Road, Richardson 75080. On 6-28-2023 I paid $398.36 for the flyers and postage because we needed the flyers mailed out the next day. On 6-29-2023 Neetu said I needed to pay for 6 other notices that were not included for $6.00. We said that was fine. I came in Neetu charged me another @264.56 for the same flyers and postage. She will not reimburse me for for double billing me, she still has not called us back. We waited at the store for a while, it's been over an hour now.7-5-2023 Second post. The response from the owner is a canned response. Neetu told me it would cost a $1.00 a flyer with postage so I paid the #398.36. The next day she charged me an additional $264.56 saying it cost her more at the post office. She has not tried to work it out with me. She just posted to contact the store so it would look she tried.
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June 2023 by Jeanne Shelton
EXCELLENT SERVICE!I switched from the nearby mail center as they were closedtoo much during business hours.I LOVE this mail center. Im in there every day for my business. There’s always at least two employees, sometimes more. They are fast with getting my packages, and taking care of any transactions I have that day.
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February 2023 by David DeGroot
If i could give negative stars i would. I returned a $700 package and $29 just for a BOX just to ship it back to amazon. I got an receipt but with NO WAY to track it. I have had issues with Ups in the past losing packages and i need this to get back to amazon so i can get a refund.
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February 2023 by Apurva Chimote
Neetu is super quick and helped with the Notary. Highly recommend this place for Notary Service.
