-
February 2024 by Sarah Dillinger-Smith
Lisa and Kimario are a ray of sunshine and were very speedy in helping me out!
-
February 2024 by Allabout Abam
These guys are awesome always hardworking even on a saturday ! Sean was super helpful and is always one of the best associates to deal with!
-
February 2024 by Alexis Miller
I was scrambling to find a UPS that was open to send a present I had procrastinated on sending, but luckily I found this one that was still open til 7pm. I was worried about the shipping schedule and prices, considering that I wanted the present sent by the end of the week. When I came in, I asked if I could get an estimate using an envelope they had that would fit. Lisa had greeted me very genuinely when I first came in, and she was the one that said yes, she would be happy to do that. While getting that done, Lisa humored me by asking questions and listening to my unhinged stories, and she even asked to see my art. I’ve worked in intensive retail & customer service for a long time before, and even though I’m in a different career field, I still notice and acknowledge excellent customer service and genuine, friendly people in general. Lisa let me know the shipping prices and schedules, and advised on the best time to send it my package for the date I wanted. Everyone at this location at 2/13/2024 right before close is amazing, but I’m really grateful I had my interaction with Lisa in particular.
-
February 2024 by Ruth Schuman
Love the convenience of this store and they are so effient. Sean was extra nice and helpful.
-
February 2024 by Spencer H
Returned a package on Saturday morning (2/10). The tall young man with long curly hair helped me and provided amazing customer service. He greeted me immediately when I walked in and was super friendly and professional.
-
February 2024 by Katherine Cornett
Omar & The Team We're Beyond Professional, Courteous, Personable & Efficient. An Excellent Expierance, As Always.
-
February 2024 by Jason Thomas
Great customer experience! Tristin is the eptimoe of good service
-
January 2024 by Haven Gebremariam
Kimario greeted me as soon as I walked in the store with such a friendly smile! I have been coming to this location for years and it has never disappointed but I was glad I got to meet Kimario. Thank you for everything!
-
January 2024 by Naveed Ahmad
great customer service . Walked in on a busy morning and their was only one person ( Omar) helping the customers . He was quick very helpful and friendly . Every one was in and out and the line was moving fast !!!
-
December 2023 by Mir Alamdar-Ali Abidi
Love the staff and the manager there. They are really busy yet take the time to make you feel good. Young Lady with the dark red hair was a gem
-
December 2023 by Ellie Gallion
Omar was a HUGE help. He went above and beyond to make our shipment happen. Please use this location for all your needs- they are fabulous!!
-
December 2023 by Mohammed Hussain
Terrible location/service was in there for 30minutes because they didn’t know whether or not they could return the product I had, when I got it from Amazon.. the boss or manger; whoever that brown lady needs another profession
-
October 2023 by S Shea
Went in on Monday to have a large envelop delivered to Dallas. When it was my turn it took forever for this simple transaction to be done. No one seemed to know what they were doing. This was my first experience at a UPS store (including this one) that the employees were so inept. Including the manager who was reluctant to even help. Paid extra for 1 to 2 day delivery. It is now Saturday and it still has not been delivered. According to tracking it's been one frickup after another on UPS's part. They did try to deliver it yesterday, Friday, at 7:00 PM. It was clear in the address this was an office. So it seems UPS thinks all offices are open in the evening. IF the package is delivered on Monday as tracking now indicates it will have taken 8 days. I'm kicking myself for not using USPS. Normal postal delivery would have been much faster. I called UPS. It's extremely hard to talk to a person. No refunds no matter how bad the service.
-
October 2023 by sai kiran
These are the busiest UPS guys ever. Dont waste your time going here. Youll be waiting
-
September 2023 by Naomi Scott (Network Queen)
I go here all the time that I should know the employees by name but I'm such an on the go person that I don't usually make time for small chat. They are right up my alley with how quickly they get you in and out. This location does stay pretty busy. All employees are always helpful and pleasant.
