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March 2024 by Suga Wallz
Amazing customer service. I like the fact that Senikka greated us right when we came in the store. She was super friendly and very helpful. She addressed all of our needs and gave us options all with a smile on her face.
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March 2024 by Elvia Becerra
Excellent service
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February 2024 by Chris
always a great experience
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February 2024 by yani Bahena
The clerk was so unbelievably unprofessional.I tried to send an international package and it told me that they don't ship internationally on Saturdays. I went again on Monday and he told me o well I guess I'll have to do it right, I try to do it but he gave me many excuses not to do it, the previous staff were very friendly and always tried to help. I went to another UPS Store located in Frisco and had a great experience. I wasn't asking for anything odd or complicated, so I didn't spend much time at the second UPS store. The difference is that the clerk at the second location was competent and kind. I will NEVER visit this location again.
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February 2024 by Christina Harris
The crew at the S. Coit location make my visits stress free. They are so friendly and helpful every time I go in.
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February 2024 by Lucy Chang
This is my go to location for UPS services and has been for years, and they are always nice, great, willing to help!
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January 2024 by Nancy James Spiritual Warfare University
AMAZING! Quick! Organized! and thoughtful !
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October 2023 by Duit Swail
Called this location and was informed package was dropped off at this location, as no one was at home to accept package. Went to location with ID to verify if it was addressed to any current residents & have it resent out or returned to sender. Since my name didn't match name on the package they claimed not to have the package in store. The slip on my door had this address hand written on it. Tracking the package via the web showed it was at this location. Again, calling the day before someone confirmed having received it. Their solution is to give me another automated #800 to call. Absolutely of no help. Smh, couldn't get out of there quick enough. May Justice return to you all 10x the ugly you extended to us.Update: I stated, over the phone, I used aliases & have roommates, some of which no longer lived at the address any longer. Thats when I was told package was at your store. I came the following day & showed my ID (as I have nothing to hide) to ask what the name was on package to decide if package to be redelivered or returned. To lie & say package were not their is unexcusable. UPS told me the name over the phone.
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October 2023 by Miss Lotus
The clerk was so unbelievably rude and unprofessional. The customer in line behind me was much more helpful than the clerk! I went to another UPS Store located five minutes away (on W Arapaho Rd) and had a great experience. I wasn't asking for anything odd or complicated, so I didn't spend much time at the second UPS store. The difference is that the clerk at the second location was competent and kind. I will NEVER visit this location again.
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October 2023 by Natasha Wong
Sheila was super accommodating and friendly to the many returns I had to give. She was also very patient in waiting for me to get my QR codes and I could see she does well under pressure given she was also attending me and incoming customers almost concurrently and did it with poise and patience. Thank you for your kind manner and amazing customer service!
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October 2023 by Cassie Spicer
I love this UPS! It is my go-to for online returns. The staff here is so friendly and kind! They often hold the door open for me when I walk up with my hands full. They always say hello and goodbye. When my kids are in the store with me, there is a little jar of dum dums that they love as well!
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August 2023 by Amy Zhang
This location lost an important piece of mail that I sent out and there was nothing I could do about it except start over. What a waste of time.
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June 2023 by Kanoi Ruiz
I went in today and the ladies that dealt with me had bad attitudes. They acted like they dont care or want to be there. Don't go here. Or at least on wensdays.
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May 2023 by Google user
Good News The old grumpy gentleman is gone now. There are new owners (Carl and Sheila) who are great people. If you haven't been to this location recently, give them a visit and I'm pretty sure you will like the new staff.
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May 2023 by Dallas
Good NewsThe old grumpy gentleman is gone now. There are new owners (Carl and Sheila) who are great people. If you haven't been to this location recently, give them a visit and I'm pretty sure you will like the new staff.
