December 2015 by Mohammad Eid
This Western Union is inside the Tom Thumb, and its the worst one I have ever dealt with in my life. The Tom Thumb Store Director (Janelle Greene) actually wanted to write down my name, address, DOB, and Social Security Number on a piece of paper for her store's "logbook" for future loss prevention issues - unmmm seriously?! I can see a loss prevention from my end right there on the spot! FRAUD ALERT!! I kept refusing and she had the audacity to state that there is no way I can receive my money unless I do so, and when I insisted that I will not, she had the BALLS to claim that there is no way to put the money back into Western Union in-order to claim it somewhere else! Seriously? Two minutes later I had Western Union's fraud department admit that they can put the money back in the system because if I wasn't comfortable with this location I can go somewhere else. Thank you Western Union, and NO Thank you Janelle/Tom Thumb! In the end she gave me my money without giving her my SSN number! Hmmmm...