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March 2024 by Gasvid G.
I am visiting from out of town to catch up with some friends and i decided to stop by to get mouthwash because i forgot mine (i have sensitive gums iykyk). I waited in line for a good three minutes and before i knew it, the cashier skipped me. Not once, but TWICE. I just decided to put my mouthwash on the counter and i left. Please do better, no one deserves to experience rejection at a drug store
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November 2023 by Iam U.
a question arose: when I came to the photo department and asked to take 4 photos for documents, four people had to put all this on one USB. They sold me one USB flash drive for each person, which is 6 dollars one, then they said that they could not provide us with a service if we did not print photo, in the end it all came out to $100! is this generally normal? Now I have 4 USB, 4 paper photos, why do I need this? Is this normal for Walgreens? that is, if you want to buy one table in a store, they also sell you chairs and dishes for it, do you think this is correct? this is not good, 100 dollars for 4 photos is terrible, I'm angry
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August 2023 by Andy K.
Slow AF today. One poor guy in the pharmacy. 25 minute wait. Is that acceptable? I thinkest not.
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January 2023 by Brad H.
Pharmacist is rude and unprofessional. Went to pick up a prescription, got to the pharmacy at 1:25 p.m. waited less than a minute while another customer picked up his prescription. The pharmacist, who wasn't attending to the other customer, leans over and tells me they are closed, and that they close everyday from 1:30 - 2:00. I told him that was very inconvenient, then asked him what time it was, to which he responded "well if you're going to be like that - what do you need?" I told him forget it and walked out.
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November 2022 by Adam S.
PHARMACY DESERVES ZERO STARS! Please do not bring your business here. We went for a flu shot. There were literally 5 people working in the pharmacy and no one attending the customers. Each customer waited 10-15 mins before being helped. Which should have been my sign to walk away! We went in for our flu shots. We had an appointment. We showed up 15 mins before and filled out our forms. We waited for the pharmacist for 40 minutes..And OH MY GOD. I have no idea how he still has his job! He literally looked at my kids and yelled at them to get inside the room. To which I was flabbergasted--my kids (5 and 4) were glued to my side the entire time we waited. So I'm not sure what the hell he was yelling for. He then asked me why I didn't take them to their pediatrician for shots to which I replied because I opted to come here instead.. right away he said if they don't sit still they won't get a shot. Okay, fine..I get it. Uhm.. his nasty demeanor and lack of bedside manners was ENOUGH for me to be scared. I honestly sat there blank while he continued to be rude to us for NO reason. My 5 year old and I got our shots but our 4 yr old was scared. She cried and said she didn't want the shot, to which the pharmacist rudely told her I don't have time for this and I need to get back to work. At this point I asked for another pharmacist and of course there wasn't one. So, we walked out.. at this point I'm in tears because I'm shocked at how rude he was.. and waited in line for another 25 mins for a refund on 4 yr olds shot.. literally was the second person in line... Guys... PLEASE drive down to the CVS on renner and Plano.. their entire staff is AMAZING. I am still so disgusted and applauded at how rude the pharmacist was. STAY AWAY. PLEASEEEEEE.
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March 2022 by J C.
Don't come here if you're looking for knowledgeable pharmacists. This location has out of date guidance and doesn't seem to care about updating their knowledge. They refused to give a cancer patient the 4th recommended booster of the covid vaccine even though the Walgreens appointment making system allowed us to make the appointment. CDC recommends getting the 4th shot for immunecompromised people 3 months after the 3rd shot and the pharmacist today was rude and dismissive. He insisted it was only after 6 months and when I showed him the CDC website, he told me he didn't care. Not only that, he seemed to have no knowledge of the difference between an actual DOSE and a BOOSTER, insisting they are the same dosing amount of vaccine. Just, wow. We took ourselves to Kroger's Pharmacy and got taken care of instead. Thanks for wasting our time and risking lives, Walgreens!
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October 2021 by Alisun L.
Was shopping and the front manager Or sup was raising his voice at the register worker for a few minutes about a transaction. The customer had left & they didn't know I heard everything. He kept repeating himself, was rude, demeaning and very unprofessional. It was enough that I stopped shopping & walked up to the front to take up for the register girl he was yelling at. When they saw me he stopped and walked away after he griped at her some more. Completely unacceptable. Another time I got wine and the same manager asked for my ID and he slapped it down on the counter. Really rude. Then I asked to have a double bagged and he mumbled under his breath. The pharmacy is great but this store manager/sup is very young and inappropriate. All employees have on a mask & store us clean. If I see bad behavior from him again I will report the store. We live in a nice area and no one deserves a sup yelling at them in front of customers. He probably ran off a good register worker. I've never seen a Walgreens like this. Next time I'll get his name. He needs training please.
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July 2021 by Malike M.
I wish I could give negative. The staff is very racist. Another shouldn't even be working the register because requirements are not met
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October 2020 by Mustafa A.
It was nice to come into a clean store & be greeted by the front register. This was my 1st time to this location & enjoyed the shopping experience. The pharmacy staff a bit slow but friendly and the pharmacists are very professional and knowledgable. They even signed me up to get greater savings on my future shopping trips.
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August 2020 by John C.
I stopped in today around noon time to buy a few items. The cashier behind the counter was a white girl dressed very sloppy and she was wearing eye glasses. As I paid for my items she put them in a white plastic bag and then threw the bag at me and then pulled away quickly treating me as if I had leprosy. It was embarrassing and very hurtful. This message is for the cashier, You're a rude and hateful person. You looked miserable and you treat your customers with disrespect. Please quit your job as soon as possible because you obviously hate it and you really truly suck at it. Go stock shelves or something because you should not be dealing with the customers.
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May 2020 by Linda M.
I wish I could give this place zero stars. I was in last night looking for a particular kind of battery. The employee that helped me was not wearing a mask AND she touched my hand when I held up my old battery. Sick people go into Walgreens and this really bothered me!!!!! If employees at target and Home Depot wear masks, why don't employees at Walgreens?????? I'm 65 so I need to be careful. Won't be going back despite this store is less than a half mile from my house! Very disappointed in Walgreens! They really should know better
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April 2020 by Adnan A.
I stopped by this store and they had sanitizer bottles with a limit per person. I tried to buy for me and my wife tried to buy one for her. They refused and I was told it's one per family where the sign clearly says per person. The manager, Hussain, came per my request and he was rude and refused to sell my wife a bottle. I refunded all my purchase including the sanitizer and I hope some one from Walgreens will care enough to explain why we were not treated with respect.
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April 2020 by H S.
I am beyond frustrated at this pharmacist, Toan D. He constantly substitutes his judgment for that of my doctors and insurance company. My doctors send prescriptions, which my insurance company will pay for, but he refuses to fill them because it is "too soon." In March he made me wait because there are only 29 days in February, so I couldn't possibly need it yet. He tries to reason that it's to prevent people from overdosing. What is to keep me from taking the entire month's worth of medication on the day I pick it up? That reasoning just doesn't fly, and I'm tired of being treated like an idiot. He is a service provider. It is not his place to refuse to fill prescriptions that my doctors order until he's good and ready. If my insurance company will approve the fill, what's it his business? Even without the insurance company, if the doctor sends the prescription, WHAT'S IT HIS BUSINESS? This month is the last straw. My doctor sent the prescription, noting that I will run out on 4/19, and Toan will not fill it until 4/20 because that's when he feels like it. He has also LIED. He has told me that he will fill the prescriptions "early" if my doctor's office calls and tells him to. I've had the doctor's office call, and he still won't fill them. Like another reviewer, he also refuses to transfer my prescriptions to another pharmacy. I will pick up my prescriptions from this pharmacy on 4/20 and will never return.
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May 2019 by Hillary L.
I use this Walgreen's all the time! I love all the people that work there. Have been a loyal customer for 13 years. The Pharmacist Marie Mendoza is exceptional, always smiling and always wants to be sure you understand your medication(s). She gives good advice to you and has even offered solutions on more practical financial solutions for certain expensive meds. Jackie works in the front and is my favorite up there. All staff are friendly and hardworking... willing to go the extra mile and help when you ask or need it. No place I'd rather go!
