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November 2023 by Ashley Marie
We had to be adults today and make a purchase on a new mattress, walked in overwhelmed, left with exactly what we envisioned, with great deals and with expert help and knowledge from Cooper Dunn. Thank you so much for your help and answering all of our questions and back and forth mattress laying. Recommending going to the store for help!
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November 2023 by Lawrence Holt
Excellent Customer Service… we’re so happy to have the Best Salesperson ……. He’s a Gentleman & extremely Professional I will buy another mattress bed from him. I will tell my neighbors all about our excellent experience. Thank you, Mr. T.
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November 2023 by Adylene Fernandez
Sebastian helped make the process nice and easy! He was very well informed and was able to answer every question I had, he was also able to help keep me within budget! Will def recommend him and this place to anyone looking, if you go in make sure you ask for him, he will provide excellent service :)
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November 2023 by Ulysses Vazquez
My visit to Mattress Firm became an unforgettable experience, all thanks to Sebastian! His passion for helping customers discover their dream mattress is unparalleled. Sebastian’s knowledge and patience turned what could have been a stressful decision into a delightful journey. If you want more than just a mattress, but an expert guide who genuinely cares, Sebastian is your guy. Kudos to Mattress Firm for having such a gem on their team! I left with not just a great mattress but a smile, all thanks to Sebastian’s exceptional service.
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November 2023 by Maria Garcia
I went today with my friend to purchase a mattress. We told the guys what she was looking for and they were very knowledgeable and professional. As my friend was paying for the mattress. I was speaking to the salesmen and they were so funny and for the short time working there I notice they had great customer service and they knew the quality of the mattress. Thank you there service was amazing. Keep them happy because I can take them with me to my company.
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November 2023 by Jerry H
Today I purchased my second mattress from this location. The representatives are very friendly and knowledgeable. They don’t try to up sale you. However they will give you all the information so you can make the best decision for you. We will continue to buy from this mattress firm location.
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September 2023 by Garry Waggoner
Sebastian provided great service. He knows the products and was effective in explaining features without ‘pushing’. He is very personable and professional. Great selection of mattresses. Was a positive experience.
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September 2023 by Simon Ruiz
Had a great experience shopping for my mattress. Representative was very knowledgeable and answered all my questions. Made the buying process smooth and presented several options.Very pleased with the service provided. Definitely will but again from them.Ask for Mattress Firm representative Sebastian! He will take care of you.
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September 2023 by Samantha Roberts
By far the best mattress buying experience I’ve ever had. Sebastian and Copper were amazing. I have struggled with back pain and they helped me to find a great mattress at a great price. Just had my first night’s rest and it was wonderful.
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September 2023 by Julie & Bob Carroll
I highly recommend Sebastian with Mattress Firm at the Bedford Euless location. He is courteous and very knowledgeable about all the various bed brands and types. He searched for the bed we were looking for and immediately notified us when the bed we wanted was available. I greatly appreciated his communication, follow-up and great customer service. You won’t regret working with Sebastian.
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September 2023 by Nathan Tittle
Cooper was outstanding as a professional salesman and went above and beyond to make sure my order arrived promptly. When I walked in I really had no idea where to start. Then after only a few minutes of questions and showing me different options, I was sure of my selection. Thank you Cooper, you’re going places man! This store and customer service was epic - shout-out to Gabriel who was working with Cooper, great to be around as well. Keep it up!
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September 2023 by John Dishman
Mr. Sebastian Davalos helped us find our new bed for our home at a great price. I am very picky when it comes to beds, and he worked with me to make sure all of my needs were met. He was very professional, helpful and knowledgeable making everything easier for me in making a decision. Very glad Sebastian was here to help me get what I wanted and needed. Highly suggest anyone who needs a bed to check with him. Great service!
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September 2023 by Jacob Bair
Cooper was absolutely terrific. While he was closing us out, he helped like 3 other people while we were waiting for finance and an email from the warehouse. Asked if we wanted a water while he finished up with someone else when we first walked in. Gave us multiple options and multiple deals to choose from. Our experience was so effortless. We have bought multiple beds from Sleep Experts and this trip was by far the most engaged and professional we have ever had. 5 stars for Cooper. Hands down.
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September 2023 by Brian Oates
Sebastian was incredibly helpful with my dad who recently needed to be in a wheelchair. He had some specific needs that we were able to navigate through. No pushy sales tactics for the most expensive beds. Great place to come and literally rest easy! Thank you Sebastian!
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September 2023 by Jane Clark
Our buying experience was super. Sebastian knew all the answers to our questions and was truly interested in finding us just the right mattress. We were able to stay close within our budget & are looking forward to having the new product.
