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December 2023 by Yanira Granados
Every time I’ve been in here, the employees have been extremely friendly and helpful! They’re quick to help and patient when extra help is needed. Highly recommend this location!
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November 2023 by Angela
Great location! Clean! Knowledgeable and professional employees! Special kudos to Ryon Bell "The king" for his persistent and patient customer service. I spoke to over 7+ representatives and visited 4 different AT&T locations before visiting this store and receiving proper assistance from this specific representative. I appreciate it! Thank you again!
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November 2023 by Trent Oswalt
Josh and Aniya were AMAZING! Very helpful, efficient, and super kind. Will always come back to this store.
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November 2023 by Ryan McClain
Didn't resolve my problems and was more interested in playing basketball than help figuring out my what I needed.
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October 2023 by Nasir Khan
Great customer service. The employees here are so nice and helpful. They helped my brother so much.
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September 2023 by agustin garcia
Poor customer service and josh has no knowledge on how to order a phone the proper way. On both occasions I walked in and only josh was there to assist which was no help at all. This place needs proper management and josh needs to be taught on how to work the system properly.
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September 2023 by Kadejah
Jalen and Ryon the king resolved the issues that my mom had with her sims card and showed excellent customer service.
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August 2023 by sherrie montgomery
I was very satisfiedRyon worked on my problem for 2 hours and did a wonderful jobHe and Josh were professional, friendly and worked hard to make my experience great .I saw them interact with several customers and they gave each person the same personal service .
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July 2023 by FE Powell
I was very pleased with the service I received at this AT&T location. Ryon(The King) was diligent and determined in his efforts to make sure my goal was accomplished.You can tell he is confident at his job because I found it quite hard to keep up with him and at first, which was a bit unsettling for me.The task unexpectedly became tedious, but i was very impressed by his drive and tenacity in trying to find a way to get things done.He was more than pleased to continue to work after the stores closed, waiting for a resolution from other sources. Overall, the task was accomplished. The other associate(Josh) at the store was also helpful, I think he was the manager - due to his cool demeanor and diplomatic approach; however, I don't recall his name. All the same, keep up the good work!
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June 2023 by Nirali Tanna
Very bad experience. I wish i could give 0 star. My brother upgraded phone at att Aliana, TX. JOSH helped for the upgrade, he confirmed that we shall receive lunpsum credit for my old phone instead of monthly credit.After this we called att customer service, they told we shall not get lumpsum credit but credit each month for next 36 months. My phone was paid off and unlocked. Now he will have to wait for my new upgraded phone to payout for next 36 months and if I don't opt and pay for ATT NEXT, I will not be able to upgrade my new device before 36 months. A perfect example of misinformation and deceptive, misleading information despite of asking specifically the question. ATT should train their representatives at store properly.
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May 2023 by Dominic & Timika keller
Ryon and Jalen were phenomenal! Their customer service was top notch and I highly recommend visiting the Aliana AT&T store. Thanks for your patience and superior service.
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May 2023 by Katherine Gonzales
Calvin took great care of us! He has always been great at taking care of our family and our cell phone needs.
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May 2023 by Syed Zafar Abbas Jafri
"I recently visited this store and was disappointed by the lack of knowledge and poor customer service provided by one of the agents. When I asked for help with a product, the agent seemed unaware and uninterested in providing any useful information. Additionally, the agent left us mid-inquiry to assist another customer, even though there was already an available agent to help that customer. It was frustrating to have to stand and wait for the agent to return, while other customers were given priority. Overall, I was not satisfied with the service provided and would hesitate to visit again."
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May 2023 by Michael Analogbe
Calvin took good care of and he is well knowledgeable of his job and he's really really the best customer care.
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April 2023 by A Becker
Calvin was diligent and very helpful with setting up my new phone and transferring all information. He is cordial - diligent- professional and a great asset to your organization. Definitely coming back for the great service.
