AT&T Store

Most Recent Comments

• October 2025 by Tawfiq Al-Ibrahim
  Rayn is friendly and knowledgable!! 👍🏼🙏🏼
• September 2025 by Virginia McElvain
  Amazing customer service place to visit for issue and new phones
• September 2025 by Edgar Maldonado
  Ryan great customer service!
• September 2025 by Jamaal Thomas
  If I could rate this place BELOW zero, I would. The staff here were beyond rude, dripping with racial undertones in how they spoke to me. The so-called “manager”—a woman with zero professionalism—cussed me out in front of everyone. Ryan? Completely useless, stood there and did nothing. This location is a disgrace. Go to Rosenberg if you actually want respect, because this dump isn’t it. And best believe, I’m taking this WAY higher.
• September 2025 by Gilbert Belmares
  Ryan associate very helpful and knowledgeable and even brought my rate down.Highly recommended
• September 2025 by Joe Gonzalez
  Store manager Sheher was great
• September 2025 by Nicole Robinson
  I believe it’s important to acknowledge excellent service when it is received and that is exactly what I experienced with team member Rayn! The service I needed required an extensive amount of time yet he was friendly, patient, and explained the process so that I was educated and informed about what was happening. Throughout this process of about 4 hours there were other customers entering and he handled their needs but always ensured that I was ok making me feel that he had not forgotten me. I believe that Rayn exhibited above and beyond service and made me feel valued as a customer! I also appreciated that his colleague Anthony was there to step in if needed - great teamwork!
• September 2025 by Naeem Nayani
  I had a very disappointing experience with AT&T at one of their stores. The store manager, Sehar, offered me a plan that was supposed to cost $100 total for 5 SIM cards, include international calling for free, and come with $1,000 in gift cards and other benefits.
  
  However, when I received my first bill, it was $220, which is completely different from what was promised.
  
  This feels dishonest and misleading. I trusted the information I was given in-store, but now I feel scammed. When I tried to get answers, nothing was resolved. I wouldn’t recommend dealing with this store unless you get everything in writing and double-check with customer service.
  
  AT&T should hold their store managers accountable for giving false information just to close a sale.
• September 2025 by Steve Collin
  I upgrade my phone today Rayn helps me about all promotions and he explained me everything about next up and save my money and very helpful a lot
• September 2025 by Jonathan Son
  Rayn provided outstanding service! He was very helpful, knowledgeable about sales, and even helped lower my bill. He's a genuinely nice person who goes above and beyond to assist customers. I highly recommend visiting this store and asking for Rayn every time you need service. Great experience!👌👍
• September 2025 by Jay Jack
  Horrible customer service. The rep Rayn took several personal calls on his cell during my visit and spent most of the time thumbing through his phone than assisting. I purchased the iPhone 16 Pro Max and apparently it was taking too long for my old phone to transfer info over to the new phone and he told me he was going on break and if I needed further assistance he would let one of the people know in the back of the store. He rushed me through the phone set up and I'm still trying to figure out controls for this new phone. I won't be back to this location.
• August 2025 by Kathy Murray
  My experience was easy and pleasant, and I saved a lot of money!
• August 2025 by Janette Martinez
  Excellent customer service with Seher
• August 2025 by NBHandymanChronicals
  Very nice and clean and respectful
• August 2025 by Jeffrey Goddard
  Very informative and friendly atmosphere. Employees were multitasking and getting multiple customers done at once.