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March 2024 by Irma de la Pena
This PNC is one of the best location !!the customer service is great and efficient, Sandra always help me with a happy smile and she always help ok my needs !!For sure I highly recommended this branch!!
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March 2024 by Mr E
PNC Bank is okay, I've been with them for almost 5yrs. BUT this location is the worst I've ever been to. The front tellers are not very knowledgeable and they speak to you in a very nonchalant and condescending way. If you want a good experience with PNC, please RUN FAR AWAY FROM THIS LOCATION!!!
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October 2023 by Ndukwe Asonye
This is a terrible bank! Avoid at all cost. They will take your money and hold it for 30 days without allowing you access to it. And the customer service is pathetic. Don't waste your time here. You have been warned.
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March 2023 by b randolph
We're a military family. We've been with PNC Bank 40+ years which speaks for itself.
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February 2023 by Nathan Catey
ATM not working
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December 2022 by Julio Alamilla
The ATM always has issues, and when trying to make deposits inside, it's always a struggle even if you have your card.
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March 2022 by The Good Moments
I'm in love with this new location. It's extremely helpful to have my bank so close finally!
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August 2021 by Nez Nofal
They have the worst rules stating they can’t cash anything over $2000 I see why this bank has the worst ratings they are already out of the way and soooo unaccommodating don’t waste your time coming here go to another bank you’ll thank me for this….
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October 2020 by Hiendo LE
Nice staff but can be frustrating to deal with service wise. Had trouble setting up a checking account with them had to complete it on my own online 3 weeks ago. After waiting patiently found out today that they never issued out a debit card for me
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September 2020 by Nadia Siddiqui
This bank in general is absolutely worst if you changed your phone number you can’t change it on there nor can you change your address absolutely annoying I can’t change anything just give a another option of email. Need to update their online banking that’s just nonsense
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August 2020 by Jenel Bridges
Worst bank ever and the manager is the most absolute heartless person I have ever spoke to in my life. No regard for humanity. They locked my account never told and for a transaction that happened and they approved 12 days prior. Manager would not lift a finger to help. She slammed the phone in my face I know the conversation is recorded. Be careful how you treat people. I wish I could give 0 stars 1 is too many.
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July 2020 by Chuck Leider
So all the Sugar Land BBVA banks don't have any safe deposit boxes. I finally found one in Richmond. I have to say all the people here are very nice and friendly!
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June 2020 by Gus Arteaga
The worst bank ever. They do not take care of their customers if you've been a victim of fraud. Representative failed to red flag my account of a potential fraud so a check cleared and know I'm out of luck because it wasn't their fault. Stay away far away from BBVA
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June 2020 by Jonathan Hay
Djunana treats my grandmother so well. It was such a treat as she helped us with some identity protection. My grandmother is well into her 80s and not the easiest person to deal with, especially in the era of online banking, but she was treated so well at this branch. She is usually worried and nervous about any sort of customer service interaction, so it was very special to me to see she is so comfortable at this banking branch. THABK YOU.
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April 2020 by Manuel Ramirez
very pleasant bank to do business with ..great service with friendly employees
