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February 2024 by J E Johnson
Nico made it easy to purchase our vehicle. There was no haggling over the price and he was very patient and professional. We were offered a fair price on our trade.
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February 2024 by Jeff Smith
My experience from 2 years ago was good with the sales staff. No issues with the purchase. Make ready crew is a little sloppy. Just found out that the car was mis-represented by CarMax when my mechanic worked on my car today. Car show 35K on it currently, but the computer shows over 65K milage on the car. They sold me the car stating it only had about 15K on it at the time of purchase. If you plan on buying a car from Carmax, have the computer checked by your mechanic for actual milage to make sure it was not rolled back like what happened to me.
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February 2024 by Patricia Graves
I loved my experience very polite and exhibited professionalism would definitely recommend others to purchase there and would definitely being doing business from now on
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February 2024 by Marcus Follins
The sales team was great ?
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February 2024 by Guido Tentori
Trade In: GoodNew Purchase: Good but lengthy process.Delivery: Very Poor. Once at home we discover the coolant level was well below the minimum and its expansion tank almost empty.
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February 2024 by Elijah
Very friendly staff.
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February 2024 by Charles Hall
The entire staff was very helpful and friendly. I do recommend that you "pack a snack" as my overall transaction was excessively long even though I had a pre-approval from my bank. There was a damaged piece of trim on the bottom of the front bumper, which they immediately agreed to replace but it took an entire month for them to get it! Overall I would still recommend this location.
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February 2024 by Maria Caro
Everything great, fast and easy going
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February 2024 by Rodrick Rogers
Very pleased
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February 2024 by Julio
Shout out Paul Vidal world class custumer service..made the process too easy!!!!!!
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February 2024 by Rosie Balusek
i got the best price for selling my car. everyone was friendly and helpful. the whole process took less than an hour. really good experience.
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February 2024 by Bobby B
My initial purchase had some mechanical difficulties, but they honored their warranty and maintained open communication through the process. I felt taken care of, and it ended with a great resolution. Scott and Selma went above and beyond to help me out!
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February 2024 by Tee Dee
Great experience overall! Rich Hess was very helpful, knowledgeable, professional, and friendly!
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January 2024 by Roberta Reitz
About as fast possible. It's such a gorgeous albeit maybe a little overpriced. We have used carmax several times & I love that you don't have to haggle. It is what it is…take it or leave it. This allievates a lot of anxiety when buying something so expensive.Our sales guy was confident, cooperative & nice smile & demeanor = nice dude.
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January 2024 by Klaus Oestreich
My shipped car got lost in the internal computer system. I found my car, by myself, sitting in the sales parking lot.However, after this, things wend professional, including three new tires. At the end, it was a two day delayed express checkout. Car was as picturedon the website. Love my new to me BMW X5 x drive.
