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April 2024 by R B
Miss Carolyn is wonderful and her expertise made our experience awesome. She is an outstanding employee so I recommend this location to everyone. RENE AND Monty
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March 2024 by Koby Price
Great place of business, kind employees, and a great manager, Ms. Gina helped me find the storage unit I needed and was great help. I looked forward to keep doing business here. And I would highly recommend.
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March 2024 by Tandra Breaux
Carolyn provided great customer service, very welcoming and attentive. The location is clean and the exterior is well kept. If you’re looking for a storage facility I recommend this location in Richmond Tx!
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February 2024 by Coach C
Exceptional service! Jean and Carolyn are amazing, personable and very knowledgeable! Very clean storage space coupled with a great customer experience. I would recommend this team without hesitation!
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February 2024 by Mohammad Ahmed
Most courteous manager, she discussed various options and accommodated our request for a unit close to entrance.
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February 2024 by G Yanez
Carolyn and Jean were awesome, they guided us and helped us found the perfect storage space for us. Very patient and kind . The type of employees every company needs!!!
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February 2024 by Teresa Welch
Excellent service! I previously rented a small space and needed something bigger. I chose to stay due to the cleanliness and the customer service; especially Carolyn she made it so easier to move units and move in.
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February 2024 by stephanie madden
Good place to rent a storage spot
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January 2024 by Jean VanDyke
Ms Jean and Ms Carolyn were very helpful with the information and move in
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December 2023 by Natasha Write
I really want to thank Ms. Carolyn for her assistance in resolving my issue with my unit. I appreciate her thoughtfulness to seeing this through. She really made my day. Such a warm spirit.Thanks Ms Carolyn.And Ms Jean for the pen :)
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December 2023 by Lakisha Lucas
Carolyn is the absolute best! I was moving from Cypress back to Richmond, and I needed a storage unit to store some of my belongings. She was so helpful and down to earth. I really appreciate the service she provided me during that stressful time.
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November 2023 by Michael G M
Nov 2023... So disappointed in the Public Storage on FM 1093 and 99. I'm ready to move to a new storage facility. Why? The ever increasing prices. There are never any trolleys available. But today was the final straw. The price we pay for this place and they can't seem to replace an obviously BROKEN trolley. ? I'm done!
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November 2023 by Patricia Harris
I had a storage unit here for a couple of years. The staff at the Administrative office were always nice and helpful.The facility itself is kind of old, has poor lighting and smells humid. When an entrance door breaks down Corporate takes forever to fix it. They jack-up the rental price to quite unreasonable percentage levels. I am glad I moved somewhere else.
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October 2023 by Tesh Tanglao
Ms. Carolyn is truly the main reason I love this storage place. Genuinely a sweet lady, and very attentive property manager. When I had misplaced my keys and needed to get the lock removed and replaced, she helped me go through that entire process and was very prompt when we all scheduled a time to meet up the next day to get it all done! The storage building is well maintained and very secure, I'm just glad to work with real kind people! Makes me feel both safe, and seen!
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October 2023 by Helen Edwards
I highly recommend this business. Ms. Carolyn's customer service is second to none, I was completely impressed with her professionalism, going above and beyond to help find me the perfect unit space. My correspondence with Ms. Carolyn regarding my appointment was consistently outstanding, exceeding my expectations every time.