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April 2024 by J B.
Omg I have had to make so many trips to this pharmacy to pick up my mom's predictions. Forget customer service, especially in the pharmacy. I would not recommend to anyone. Awful. I just hate it every time I drive up because there is always a problem, always and they don't care.
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December 2023 by Wei B
The lady is super sweet and friendly. She directed me to the right aisle and made sure I got what I need.
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December 2023 by Jamie Bolden
Sales rep was helpful and I got some good deals on needed items
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November 2023 by Hailey S.
I am writing this review as I stand in line completely unacknowledged. It's like I'm invisible. Every one keeps their head down and doesn't want to be bothered or disrupted while they count pills. Customer service is not a priority.
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October 2023 by Colleen Ryan Hensley
Super friendly and kind staff. I love my neighborhood CVS! It’s always a joy to need something from the pharmacy. I’m always greeted when I enter the store and the staff of the store and pharmacy are knowledgeable and professional. The store is always well stocked and clean. Thank you!
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October 2023 by Ashley Fry
The absolute worst pharmacy you will ever go to. There is never a moment in time the drive thru is not terribly backed up. I just don’t understand how it always takes minimum thirty minutes in their line. It’s ridiculous
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September 2023 by Devin Moore
Just. Don't. There's a Walgreens about 10 min away in Rosenberg with FAR friendlier/helpful pharmacists. Forget trying to get a human on the phone. Theyve changed their robot to put you through 20 questions, and once you get past that, its a 50/50 chance theyll pick up. I went through hell this weekend trying to get my antibiotics and steroids. Nothing but back and forth phone calls after confirming that my drs front desk SPOKE with someone, yet the pharmacist is saying they have nothing showing that.
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September 2023 by Q B
The customer service here at the pharmacy is trash always.. there only maybe 2 people that are welcoming here.. all the rest are disrespectful and not pleasant at all.. geez no one has manners in this life.
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May 2023 by Tima Ja
Surprised that CVS pharmacies are having least rating and they’re ok about it, the only thing I still have prescriptions there is bc my insurance only covers there. Worst attitude, worst staff ever. Before, they used to send me msgs left and right that my prescriptions are ready, and they might not be ready, now they don’t even get it ready when it’s due and to schedule my meds 8 days ahead bc they’re always out of something. BUT, the worst thing happened was when my put his methere thinking that he can pick our meds together, he went to get amoxicillin which is antibiotic they told him they don’t have it, and they don’t know when it’s coming. Stupidity, how a pharmacy be out of antibiotic and they don’t know if they get it soon. Mind you I used to work at kroger pharmacy and antibiotics would never be out of stock and we used to know when the delivery is. Where the worst part of all this, when I called to transfer his meds to Kroger pharmacy they transferred it wrong and they gave him antidepressant med instead of antibiotic, the pharmacy tec at Kroger said that this what they had given us. Really I can’t believe it I am gonna call HIPPAA for this
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April 2023 by Yvonne R.
Worst pharmacy ever. Every single time you call to refill a prescription and they tell you it will be ready in a couple of hours, you show up four hours later and they say they have no prescription. They say they will have it in 20 minutes, you come back and they haven't started on it. Someone needs to manage his pharmacy! Terrible customer service.
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April 2023 by Carly Thome
The absolute worst experience with a pharmacy that I’ve ever had. 30 min on hold and the people at the front said they were so busy they were going to call me back. After seeing these reviews I’m not expecting a call back. I can’t believe that they see these reviews and don’t fix the problem. Super unfortunate that this is the nearest cvs to my house
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March 2023 by Amy P.
Always a problem with this pharmacy. Communication is extremely poor. Orders are never ready days after prescriptions are sent.
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March 2023 by Kevin Barnett
30 minute wait times on the phone for pharmacists that can’t do their job. Beyond ridiculous
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February 2023 by JussMatt JussMatt
I couldn’t possibly describe how much this place sucks! Sat on hold for over 30 minutes. Called on separate phone and spoke with a Manager who said he was going to go back to the pharmacy and have them pick up the call… of course that never happened! Look at all the 1 star reviews!!! Stay As Far Away From This Place As Possible!!!
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February 2023 by Ashlee Donohue
*Review does not include pharmacy experienceNice store, great cashier customer service
