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October 2024 by John Angell
Diagnostics and customer service!
My son was traveling through Luisianna and blew his transmission on his 2011 Chevrolet.
Kenny and the team had the transmission replaced with an OEM transmission in just a few days and at a great price!
Cut to 2 months later the OEM transmission went out. Kenny said that it would be covered under any dealership. We took it to Carlsbad Chevrolet in Carlsbad, NM.
Carlsbad Chevrolet sat on a he vehicle for 2 months and didn’t even begin the diagnostic process! Dillard’s Mechanical Specialists requested I bring the vehicle to them.
I have to wed the vehicle from Carlsbad, NM to Richmond, TX (625 miles)! Kenny and the team at Dillard’s had the repair completed (under warranty services) in less than a week! The team communicated through out the process!
I value their services so much! Thanks again, Kenny!
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October 2024 by eddie ames
Great service and a honest mechanic!
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September 2024 by Steve Miller
Always great and friendly service at a fair price.
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September 2024 by J Sher-Khan
Came in for an inspection and was out like a breeze. These guys are true professionals and go out of their way to help the customers.
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August 2024 by Hi
Only place im taking my car from now on.
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March 2024 by Lady M
It is difficult, if not impossible to find a mechanic (shop) that is trustworthy. I have used Dillard's for a couple of decades now and I cannot recommend them more highly. They are professional, diplomatic, and trustworthy. I have never had a negative experience with them. They are not condescending to women and that goes a long way for me personally.
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March 2024 by Anne
It is difficult, if not impossible to find a mechanic (shop) that is trustworthy. I have used Dillard's for a couple of decades now and I cannot recommend them more highly. They are professional, diplomatic, and trustworthy. I have never had a negative experience with them. They are not condescending to women and that goes a long way for me personally.
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February 2024 by E Colon
Great place! Very helpful and considerate! Highly would recommend them for any mechanical issues. I got my Car's Air Conditioner fixed here! Definitely my go to place when it comes to car issues!
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November 2023 by Bonnie Darroh
Pleasant place and knowledgeable folks
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October 2023 by Charles Swihart
These guys are phenomenal. We have them do everything on our personal and company vehicles.
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September 2023 by Danny A.
I absolutely recommend these guys. I have a Nissan titan diesel, not everybody wants to service it but these guys have done a great job on it. Previously, I was taking it to the Nissan dealership where I bought the truck from, thinking they would be the best ones for it, Absolutely not. They always over-charged me (I found this out when I started bringing my truck here). So I recommend Dillard's mechanic shop over anyone. Not to mention the staff is super friendly.
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September 2023 by Jonathan Waldroff
Amazing customer service and support. Didn’t feel like I was overpaying and was kept in contact the entire process
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August 2023 by Belinda K.
They are so helpful, polite and efficient. Been going there for about 3 years.
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June 2023 by Michael Coulter
My go-to mechanic shop. Always friendly and service as quick as they can. They’re a busy shop because they give good service and locals appreciate them.
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May 2023 by Carleen Hollingsworth
They were all very patient.Prices were great.Thank you all for helping with diagnosing the issue and helping with warranty situation.
