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March 2024 by Anne
It is difficult, if not impossible to find a mechanic (shop) that is trustworthy. I have used Dillard's for a couple of decades now and I cannot recommend them more highly. They are professional, diplomatic, and trustworthy. I have never had a negative experience with them. They are not condescending to women and that goes a long way for me personally.
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February 2024 by E Colon
Great place! Very helpful and considerate! Highly would recommend them for any mechanical issues. I got my Car's Air Conditioner fixed here! Definitely my go to place when it comes to car issues!
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October 2023 by Charles Swihart
These guys are phenomenal. We have them do everything on our personal and company vehicles.
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September 2023 by Danny A.
I absolutely recommend these guys. I have a Nissan titan diesel, not everybody wants to service it but these guys have done a great job on it. Previously, I was taking it to the Nissan dealership where I bought the truck from, thinking they would be the best ones for it, Absolutely not. They always over-charged me (I found this out when I started bringing my truck here). So I recommend Dillard's mechanic shop over anyone. Not to mention the staff is super friendly.
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September 2023 by Jonathan Waldroff
Amazing customer service and support. Didn’t feel like I was overpaying and was kept in contact the entire process
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August 2023 by Belinda K.
They are so helpful, polite and efficient. Been going there for about 3 years.
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June 2023 by Michael Coulter
My go-to mechanic shop. Always friendly and service as quick as they can. They’re a busy shop because they give good service and locals appreciate them.
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May 2023 by Carleen Hollingsworth
They were all very patient.Prices were great.Thank you all for helping with diagnosing the issue and helping with warranty situation.
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February 2023 by Trey Gerke
Taken my vehicles there for a while. Great service! Also, they will only use genuine parts. Not aftermarket junk. Would definitely recommend taking your vehicle to them for anything. ?
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February 2023 by Bruce Attaway
Everyone was friendly and very knowledgeable on my mechanical concern. They were efficient and timely in completing the job
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February 2023 by Rex Baldwin Jr.
Great family ran shop. Honest & up front with repairs.
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January 2023 by Scott P.
First, I rarely if every give a five. Five implies something that's hard to achieve. That said, Dillard's did a great job. Honest, personable and done on time as promised. Did some extras at no charge to ensure I was safe. Locally owned and operated. $ Good value. Just an oil change done but their professionalism will have me back for regular maintenance.
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January 2023 by Brandon Fralick
Outstanding customer service, quick diagnosis and fix! Highly recommend. Kenny is fantastic to work with…I’ll be back
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November 2022 by Wayne V
Took Jeep to Dillards to bleed air out of system, I thought that was all that was wrong. They bled the air out. But The owner MISdiagnosed a problem with brakes on my Jeep. Said that the ABS module was defective, he Plugged and tested the master cylinder (spilling brake fluid all over the vehicle, I had asked them to call me before taking anything apart,They did not call me but took brake lines off anyway, I didn't want the brake fluid to melt the paint off) Anyway, He said master cylinder was good. So I Bought and installed a new ABS unit, then had to take it to a REAL mechanic to Flash the module to my Jeeps computer then bleed the air out of system. The mechanic then told me that my master cylinder was the problem. So I put on a new master cylinder and that fixed the problem. So obviously Dillards had their diagnosis backwards. Dillards charged me $146.00 to bleed the air out and lead me astray. Then I paid $1350.00 for ABS unit, THEN paid $388.00 for REAL mechanic to flash and bleed system and found out the real problem. So I spent $1884.00 unnecessarily on equipment and labor I did not need. This does NOT include the fact that MY labor to install the equipment isn't even factored into this. Nor the sanding, PAINTING frame etc. SO, I Called then stopped at Dillards and talked to Kenny. Asked him to have owner call me. Called back several more times over the next few days and got more angry each time. Owner FINALLY did call back, but he was RUDE, ARGUMENTATIVE, DISRESPECTFUL, IMMATURE and IRRESPONSIBLE. Would not offer any restitution, though he admitted that HE was the one who spilled Brake fluid everywhere and he admitted that he told me I needed a new ABS Module, and that the master cylinder was good. \nThey also did some very shoddy work on my daughters car leaving it leaking gas after putting in a new fuel pump, Took dropping off vehicle 2 more times to get it fixed. Fortunately She nor my Grandchildren were injured or killed by this lame workmanship. \n
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August 2022 by Stephen Trevino
They did a front end alinement on my 2003 gmc sierra 1500hd. Drive like a new truck. THANKS..
