-
December 2023 by Tiffany Trevino
I love my neighborhood Express oil change! Always friendly and exceptional service. Chuck the manager is the absolute best!
-
October 2023 by chesary falls
Definitely 5 star service. Mike was absolutely wonderful! Extremely helpful, and just went above and beyond. Will come here again for all my car services and will most def be asking for Mike!!!Services: Tire rotations
-
September 2023 by Lynn Quan
This was my first time here. I needed to get my oil changed and check engine diagnostic. I didn’t have an appointment, but they started on my car right away. Michael and crew were very professional, helpful, and kind. Michael told me the prices up front and they did a full check on my car, including filling up the washer fluid and cleaned the windshield. Will recommend their services and come back.Service: Oil change
-
September 2023 by Sarah G.
We have come here for several oil changes, one tire change and the occasional tire inflation and the service is always quick and friendly. Mike greets you with a smile, is knowledgeable, quick and genuinely cares about you getting taken care of and being safe.
-
September 2023 by gabriella denson
Michael was absolutely amazing! Last Friday he conducted my oil change and his customer service was unmatched! Thank you so much for the great care!
-
August 2023 by Jason Huynh
Had a great experience for today! I went in for routine oil change and Mike is the best. He takes good care of my car and spends time to check on my car and clean my windshield. He went through the report to see what is needed for my car, and give me some recommendations on which should be taken care first. He even offered me cold water while waiting for my car to get fixed. Overall, outstanding service!!!
-
August 2023 by amy tadros
Mike and his crew did an amazing job with my oil change. They did it very quickly and also cleaned my air filter and filled my washer fluids. He checked all my lights and blinkers and I felt so great leaving the store.
-
August 2023 by Cody Bellamy
Fantastic service. My wife and four kids were shopping at Hobby Lobby around the corner and the battery died on her car. They were stranded in the 102 degree heat but Express Oil helped save the day. Andrew walked out and met me before I was all the way out of my truck. He was very nice and attentive while I explained what was going on. He said he would check with his boss if they would be able to bring a battery to change out in the Hobby Lobby parking lot. Boss said yes and Michael wasted no time to come change the battery out in the hot sun. You would have thought Michael was working in a nice cold shop because he was kind from start to finish. Management could have easily said no or to just have it towed but they took the time to let a worker come get us out of a real bind. A+ service from everyone involved. Highly recommend.Service: Battery
-
August 2023 by Rebekah Noriega
Had a great experience! We needed a tire patched due to a nail causing a slow leak. Called first to make sure they had time and they said yes bring it on in. Once we got there they quoted us a 30 min wait time. Took about 25 mins. Mike did a great job communicating with us and seems like a good honest man! We will be back!Service: Tires
-
August 2023 by Caitlin K
Mike was super helpful in explaining all the options to me and wasn't pushy about trying to add services. Already use this place for my inspections and will now be my go to for oil changes! Thanks for being such a great manager Mike!Services: Vehicle safety inspection
-
August 2023 by Bulent Coban
I purchased 4 brand-new tires from this store. One started to lose pressure and I took the car to the store;Visit 1: Technician checked and said it is fixed. Please come if it repeats. It repeated and pressure went downVisit 2: Another technician checked and said fixed. Please come if it repeats and we will replace the tire. it repeatedVisit 3: The manager was involved and checked and said, they can not fix it therefore they need to replace it. The manager said he ordered a new tire. Please come tomorrow after 11 am and we will replace it.Visit 4: I went to the store and waited an hour. The technician said the car is ready. I realized the tire is not new. When I asked the manager. He said he did not replace it but he fixed it now. Please come if it repeats. I told him but you said that you ordered a new tire and asked me to come to replace it. He just looked at my face.I spent 4 Saturdays to get this basic problem fixed and still waiting.This is a store that has "Integrity", and "Honesty" posters displayed on the walls but unfortunately, the manager was very dishonest.I already contacted the corporate office and waiting for them to resolve this issue.Service: Tires
-
August 2023 by Courtney Savage
Everyone is always super friendly and helpful when I come in. Michael helped me today. He was very thorough: not only did he change my oil, he cleaned my windshield, checked all my lights, and aired up my tires. He was also training a new employee, so I think the shop is in good hands. All that and I was in and out in 30 minutes, so I still have time to grab lunch before heading back to work!!
-
August 2023 by V Kososki
Michael did an awesome job tuning up my 4Runner! He was quick, direct, explained what and why certain maintenance was needed, and provided very fair pricing! I would highly recommend him and will return to him for future needs. Thanks Michael!Services: Transmission
-
August 2023 by Coach Jeffery
I had a great experience and express all change and tire engineers with Michael with and the other workers. Michael needs to be a store manager and he’s very professional adapt and customer service friendly. I will continue to come to this location specifically to deal with him, and his ability to service my vehicle in a professional and respectful manner.
-
August 2023 by Kassidy Bailey
I had a great experience today. There was a miscommunication about the type of oil I needed, mostly me asking for the wrong one, but the guy who helped me (I believe his name was Austin - young guy with brown curly hair). He helped me a ton and gave me several recommendations without being pushy to sell them. I went on a good day where they were giving discounts thankfully and after the miscommunication, the guy who helped me really tried to make it right for me. I appreciated it & it was quick!