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November 2023 by Tanaz Saddain rahim
Worse customer service dont ever go there. There is better salon around the corner then them.!!! They are mean dont support them and the lady is not the owner she is a pathetic liar
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October 2023 by Carole Jackson
Had been seeing Kay/Tim for years, loved their service, however made appt. but wasn’t told salon and Kaye/Tim were no longer there. Had refills done and technician was very careless when shaping nails, several times rubbed skin along with nails. Since Kay/Tim are not there will not return.Services: Pedicure
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September 2023 by Monica Sisney
Kay is rude she is never on time for her appointments. Save your money go somewhere elseService: Manicure
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May 2023 by Amber Ald
Not quite sure why this place has so many great reviews. Went in today with my boyfriend and this place is absolutely disgusting. First let’s start with the cob webs everywhere. It looks like this place hasn’t been cleaned or dusted in months. There was a huge dust bunny under the waiting area chair. There was used nails all over the floor and under a majority of the nail stations. This place is not sanitary. Do not use this place. We fled and left to another shop. Not to mention our appointment was for 330 and no one was ready to complete our service. I’m not surprised this place isn't that busy.
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May 2023 by Amber Alderete
Not quite sure why this place has so many great reviews. Went in today with my boyfriend and this place is absolutely disgusting. First let’s start with the cob webs everywhere. It looks like this place hasn’t been cleaned or dusted in months. There was a huge dust bunny under the waiting area chair. There was used nails all over the floor and under a majority of the nail stations. This place is not sanitary. Do not use this place. We fled and left to another shop. Not to mention our appointment was for 330 and no one was ready to complete our service. I’m not surprised this place isn't that busy.
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May 2023 by Nida Ahmed
I love coming here! It’s nice and not as loud as most nail salons which makes it nice and relaxing. I always enjoy my time and everyone I’ve gotten services from is great(:
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January 2023 by Madison Mcdonald
Absolutely rude and dismissive! I walked in tonight just needing to get my set taken off real quick and some lady said to me you need to leave I don’t have the time to take your nails off I have customer in front of me! I walked out and I said no wonder you don’t have any business!
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January 2023 by Gemini
Kay is the most ugliest attitude RUDEST person ever. She talks to people crazy. It’s only her that does nails and she will rush you out. When a girl/women goes out to spend money on nails we expect to relax and get pampered not sit there and feel bad vibes or tension. I will not be returning. Hope I can save anyone from a bad experience.
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November 2022 by Lila Menjivar
Had my eyebrows done yesterday. Very disappointed. The lady that did my eyebrows messed up, one eyebrow is thinner than the other one. Do not recommend this place. Attached a picture of my eyebrows.
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November 2021 by James Nguyen
Always an amazing job Kay & Tim is so sweet and attentive. I recommend asking for her she'll take good care of you. . The facility is beyond gorgeous. It’s very modern and clean. (NA) is the best nail technician I’ve ever had. He does things in his process that I’ve never seen any other technician do. THEY CARE & take the time to make sure you’re getting what you came for. I would highly recommend anyone coming here.Services: Nail art
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March 2021 by Kerry Hall
Got a pedi and my nails done. Absolutely loved both services. Will be going there again
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December 2020 by Princess Rogers
DO NOT COME HERE!!! THESE people ARE SO RUde, unprofessional, and just bad business people. I came in to get my refill and 48 hours later my nails were already lifting, the lady refused to give me a refund and demanded that the only accommodation would be for me to come in for them to get fixed... even though I explained that I would have to go way out of my way to do so. I drove 1 hour back to Richmond the following day to get the nails fixed! An employee asked me to have a seat and then called the two owners, who yelled and berated me over the phone for 17 minutes because I left a bad review on Yelp! One that I could have removed or updated like so many other people do after bad reviews! Who would have known that a bad review is justification for not honoring your policy! This is bad business people!! The owner told me he would fix it at the beginning of the call and by the end of the call the other owner (lady) said she would not be fixing my nails! So I drove here, spent a total of 2.5 hours here (total time spent the first time here and second) just to have them refuse to fix my nails and keep my money!!! Please save yourself the headache!!
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November 2020 by LaKeisha Dawson
Kay does an awesome job. She makes sure you're happy with nails
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June 2020 by Carmelita Rose
Love this place 100 %
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June 2020 by Kristyn Reyna
I usually don’t everything about a place but this was a great experience. Everyone was very friendly, and nobody in the salon is left waiting they all work together to be sure every guest is taken care of. They were extremely friendly and pricing is fair.
