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January 2024 by bby peepkin
Helen is always the biggest help she is the sweetest and kindest whenever i pick up my medication
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September 2023 by Umair Swati
They are improving and staff is calm and happy always.
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May 2023 by Robert “Sarge” Gauthier
Good and afficient
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January 2023 by Joe W.
Man this is the best Kroger ever! The guys in the meat department are super helpful and friendly. Is a bit further for me but with the drive.
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March 2022 by Tem T.
I have just had the worst experience at Kroger. I have been shopping at Kroger for years but never been to this one. I approached the Kroger at 10:54 and witnessed the workers let someone (non black) go in front of me and as I tried to enter the workers at the front argued with me that they close the doors 5 minutes before in order to turn on the alarms which I never heard of before. Aaron then approached me and told me that he's sorry I find it hard to understand that they are closed. As I walked away Aaron then proceeded to curse me out. I turned around to take a picture of him and I took a video of him and all the other workers that thought it was a good idea to laugh at me as I walked away. Once again never experienced this type of service at any store, let alone a Kroger. Just to grab one thing. I throughly embarrassed and disappointed that this type of behavior is condoned at Kroger. Aaron actually called me a "bitch" and something else I'm not sure but I saw the other workers hysterically laughing so I can only imagine what else he said. I am mortified to be treated like this at a Kroger and don't think I'll step into one for a while, well especially this one
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February 2022 by Sherri Tangredi
I appreciate all the hard work this pharmacy does especially during this pandemic. I am always treated professionally and with a smile..
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January 2022 by Kamal Abudhhir
The manager's assistance is disrespectful and does not respect the customers. She refused to give me a mask and she asked me to leave and come back with a mask. I told her give me a mask, she told me our masks are for the employees only
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August 2021 by Nga Vu
Don’t come here, very bad service ??
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August 2021 by Thanh Lê
Extremely bad waiting too long
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May 2021 by Rene Saravia
Never answer the phone! They missed some of my medicine and I have to wait almost one day to get some of them, terrible!!!!!! They are worst staff and lazy!
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April 2021 by Edith Torres
Manager is rude. Has given my medication out to another person. Inconsiderate and unprofessional.
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December 2020 by Joe H.
My wife is handicapped and went to Kroger yesterday She purchased 6 bundles of firewood and asked for help to load them in her car.The manager refused because it was raining.Wow.Please do not support this store that does not take care of the dearly with disabilities.
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December 2020 by B W
The Pharmacy is overall pretty good. The price is very reasonable, all the male pharmacist including the manager are very helpful and efficient. Female pharmacists are good as well while sometime get a bit inpatient, but it only happens when many ppl are waiting.
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May 2020 by Tiffany N.
I just had the worst experience of my life at the store off of Westheimer and the Westpark Tollway. I went in for some flowers for my Mother-in-Law's gravesite for Mother's Day. I expected the store to be picked over, but they are gravesite flowers, so I didn't need anything extravagant. Luckily, her favorite flower was carnation, so I thought it might be somewhat easier. I went in and found 95% of all the flowers gone. I did see two people waiting in line being attended to by two women behind the counter, making arrangements for them. I thought I'd double check and see if they could help me. While I was waiting, I was four small lillies that I thought if they did t have anything else, maybe they could at least wrap these up nicer for me. They gave one gentlemen two arrangements and the other man one. Was finally approached by the woman that I was assumed was the manager, as she was wearing a red blazer and "looked" more professional. She asked me what i was waiting for and I asked if they had any carnations, and she abruptly answered "no" and moved on to the next person. I said, "Ma'am, do you have anything left?" She said, "No. those flowers are for an arrangement I'm doing for other customers." Shocked, I exited the floral department to make an additional purchase. Irritated, I went to customer service to let them know what had happened and how rule the floral department was. She answered the phone in the middle of my comment without even saying "excuse me" or "one moment." I then went back to the floral department and asked them to please wrap up the lillies and another very dead bunch of flowers I had found. At which point, I was HANDED two purple sheets of tissue paper. Every year going shopping for these flowers is hard! And to be treated like that in what is my Mother's Day is abhorrent. Very upset with Kroger and wasn't willing to stay two more minutes to get my kids drinks and snacks.
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March 2020 by DeWayne R.
This store is the closest, convenient grocery store in the area and, because of that it, it relatively always pretty busy. The staff is friendly and they try and they do a good job in keeping the store tidy. I visited over the weekend and the store manager was actually assisting in replacing toilet paper, because the shipment had just arrived and the shelves were bare. The Kroger card definitely gets you great pricing on many things you use everyday. I would suggest more self checkout lanes on both sides of the store.