Mattress Stores in Richmond, TX

“I had a remarkable experience at Mattress Firm -Longmeadow Farms-7417 W Grand Parkway SRichmond, TX. The manager Juan was truly a sleep expert in service for the people. He was kind and had a pleasant demeanor as he took his time and explained the differences between the mattresses. I also felt he was very knowledgeable because he further explained to me the science involved in sleeping a certain way in an adjustable mattress.In my summation, it wasn’t about the sale with him as much as it was about showing professionalism, making sure the customer has a great/memorable experience, conveying customer service, and he having the intuition to know the rest would always follow. Needless to say, I went back to the store a second time to make a purchase I was more than pleased with. I would say, 60% of the reason I returned was because of the solid customer service from Juan because let’s be honest, I can also get a mattress somewhere else. Therefore, I recommend Mattress Firm to anybody who’s looking for a mattress and an adjustable base, especially now when there’s a sale going on.”

“Patient and friendly . Knowledgeable about the products being offered. Offered options to help me decide on what I want. I am very satisfied with the quality of service I received. Thanks Rahim.”

“Shawn is Amazing! Came in for a couch And walked out with Gorgeous sectional and Full bedroom set;) excellent service Shawn was very knowledgeable and his manager robert was outstanding! Always friendly and courteous best quality ever”

“Went with intention of looking at a sofa sleeper, however when we arrived, they had a special going on and I started wandering. The salesman, Kong was very kind and showed us the layout of the showroom (which is huge) and then let us wander. He would check on us, but never pressured us. We ended up purchasing a 3 piece living room set and are very happy. We could have had it delivered that same day but we asked for the next day so we could move things around, since we were now getting more than I had originally planned. I was very happy with our experience at the showroom and our delivery. The highlight was Mattress Mack himself calling to make sure I was happy with my purchase!”