Michaels Custom Framing is a store with helpful and friendly staff, though service can be inconsistent. Many employees are sweet, hands-on, and amazing, offering real good and willing help. Customers report staff as friendly and helpful, taking time to assist and making experiences better. However, some workers give looks that they don’t want to help, avoiding customers or disappearing, which can make finding items time-consuming. The store itself is clean and well organized. A notable issue is that the location often seems to be going out of business, with way too many empty shelves and a low selection of items like yarns and fabrics. They offer services like inflating balloons with helium at a competitive price. While many visits are positive due to excellent staff, the inconsistent service and sparse inventory are points of criticism.
Compared to other Michaels this one seems to be going out of business, way too many empty shelves, really low selection of yarns and no fabrics, they have only 2 staff members.
February 2024
Picked up some items ordered for in store pick up. Very easy process, no wait, and no line great all around.
December 2023
All of the staff were extremely helpful, kind and patient ! The deals are always great here !
