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November 2023 by K. T.
I was very excited about trying OTF for the first time. I was finally ready to commit to a regular work out schedule after being too busy with my toddler for the past few years. A close friend encouraged me to meet her for a class and I brought another friend with me that enjoys working out. They asked us to be there 30 mins before the class started. My friend got there more than 30 mins before and i rushed from getting my child settled at home with a babysitter, made it there 24 mins exactly before class started. They would not sign EITHER of us in, not even my friend who was early. The front desk receptionist said her manager (Miche) left to get starbucks and told her if she didnt feel like she could check both of us in by herself she didnt have to. WOW. I dont think i have ever heard of such a thing. It was very disappointing after ALL the effort it took to not only push myself to go workout after all these years but also set up childcare to give myself an hour of ME time to get in shape again post having a baby. The manager was very dry and not empathetic at all. I would think that in a place like this the energy given off by the employees should be motivating, welcoming with an excitement to have more people join them for their fitness journey. Sadly, thats the very opposite of what i felt at this location. Very disappointed.
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October 2023 by K. T.
I was very excited about trying OTF for the first time. I was finally ready to commit to a regular work out schedule after being too busy with my toddler for the past few years. A close friend encouraged me to meet her for a class and I brought another friend with me that enjoys working out. The young lady Miche and the front desk receptionist were very rude to me and my friend. They asked us to be there 30 mins before the class started. My friend got there more than 30 mins before and i rushed from getting my child settled at home with a babysitter, made it there 24 mins exactly before class started. They would not sign either of us in. The front desk receptionist said her manager left to get starbucks and told her if she didnt feel like she could check both of us in for the class by herself she didnt have to. WOW. I dont think i have ever heard of such a thing. It was very disappointing after ALL the effort it took to not only push myself to go workout after all these years but also set up childcare to give myself an hour of ME time to get in shape again post having a baby. They were very dry and not empathetic at all. I would think that in a place like that the energy given off by the employees should be motivating, welcoming with an excitement to have more people join them for their wellness journey. Sadly, thats the very opposite of what i felt that day.
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October 2023 by JP 23
Great trainers and workout programs.
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September 2023 by Marvin Mims
Attitudes, eye rolls and “the policies” from the receptionist and “manager” . Poor customer service at the front!
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June 2023 by Nicole
The blonde girl at the front desk and Courtney are really nice
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May 2023 by michelle reynolds
Easily my favorite OTF location! From the staff to the workouts, you always get the best. Every time I enter the staff welcomes me by name, which makes me feel extra special :) ! OTF is definitely a good choice for those who are not good at creating their own workouts - and even if you are, coming here takes the thought process out of it. Everyday the workouts change which is something I really enjoy. Thanks to all the staff at OTF for the work you do !
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April 2023 by Angella K.
Great coaches, great atmosphere, great workouts. Highly recommend to anyone at any fitness level. I always leave feeling invigorated and energetic.
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April 2023 by Nicole Tripp
Love the studio, coaches, and workouts!!!
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April 2023 by Marlies Arevalo
Love starting my mornings at Orange Theory Fitness Aliana. Great coaches and staff that keep you motivated! Once you start, you will be addicted. Love Coach DJ! Try It.
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April 2023 by Christina Miranda
I can't say enough good things about Orangetheory. I love the workouts, and I love the staff and coaches here. Everyone is super kind and helpful, and I have been very happy with working out at OTF Aliana for the past 2 years.
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February 2023 by kiran chaggan
Love this location! Everyone is super nice and friendly and they have great coaches with coach DJ as my fav. If you haven’t taken his class, you are missing out.
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January 2023 by L Davis
Not a great experience with the person who answered the phone, won’t be trying this gym. Would happily drive to the cinco ranch location.
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December 2022 by Aamir Khan
Same issue with cancellation as a previous member. My work hours don't allow for any of these classes. And I was forced to pay an extra month for a membership I can't use. They close up shop early at this place and also have fewer classes than other places, sometimes no classes at all. Not a good experience.
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December 2022 by Trey
I’ve been to a few different Orangetheory locations and this is a great location. The space is much roomier compared to most locations. The staff and coaches are top notch motivating you to get a great workout.
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December 2022 by Destiny Davis
5 stars because I loved the atmosphere and I feel way more motivated than just showing up to the gym! They truly hold you accountable and you get to see all of your progress.
