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December 2023 by Megan Frisa
Yaya was very helpful and went above and beyond to help me figure out what I needed. Great customer service!
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November 2023 by Brittany Johnson
The manager was very patient and helpful. Literally a blessing in disguise ✨️ ?
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October 2023 by waseem qureshi
Best costumer service by junior and other workers highly recommended they can come outside O’Reilly parking lot and they can install for you .
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October 2023 by Margie Reyes
I love this O'Reilly. It's convenient on my way home. These guys are super nice with service and fast. They helped me with wipers and put them on for me too. I Sounding like Cardi-b famous bird said OooKkk...not in front of them of course..?
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October 2023 by Bethany Griswold
Yaya at O'Reilly's provided excellent service. She replaced my warranty-covered battery and made the experience enjoyable. Yaya's knowledge and friendly conversation made the wait fly by. I highly recommend her!
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September 2023 by Cody Mikeska
Micromanaged like crazy, no one appreciates you, district managers hire potheads just to fill a management position “you know who you are” they tell you one thing then spend the rest of their day talking behind you back. Was told ”this will be a better quality of life for you and your kids” farthest thing from the truth ever. Spent 10 hours a day working, wasn’t able to see my daughter go to bed. Fire people for no reason, had not one single write up and spent 15 years just to be stabbed in the back. District managers collect a check sitting at home while managers work like dogs. I’m thankful that they opened my eyes to how much they mistreat and underpay ever person. If I knew I was going to be making 20 grand more at my new job I would have left 13 years ago. Don’t waste your time, as manager I was told to start people at 12 an hour, that’s in itself is a joke, you might as well flip burgers!
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September 2023 by Lee Weishiemer
Went in to buy a headlight and couldn't make a purchase because they had no change. A multi- million dollar company and they can't make change!
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September 2023 by Owen Ellington
Manager Carl replaced my battery quickly and efficiently.
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July 2023 by John Sauer
Had exactly what I needed and as it was still under warranty, they did not hesitate to replace it free of charge.
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July 2023 by John Hoang
Horrible times to live in when the customer service gentleman is slouching on his personal phone. All his manager needed to do was help him out but he wasn’t even on the property.
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May 2023 by jose martinez
Customer service was great
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May 2023 by don racz
Came into the Richmond store on Hwy 90a for a battery. Was treated extremely well by Joemichael. He was knowledgeable, polite and patient.
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April 2023 by JC Jennings
You may end up waiting while the associates finish conversation.
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March 2023 by Eden Outdoor Designs
I always find what I need at the auto parts store. Just pay attention to the entrance near the highway as I tend to miss it a few times!
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January 2023 by Cthulhu
Helpful guys, battery replaced after an HR or charging. Overall not bad.
