-
February 2024 by Mariugenia Rincon
Very varied, everything for all types of pets.
-
February 2024 by Laura Drake
I took my white Toy poodle dog for a bath and obviously brushed and they gave him to me terribly!!, ?dirty face in the tear duct and under his mouth, body a dirty white color and as if they bathed him but didn't brush him, terrible !! I asked them (several employees were there listening) if they could bathe him again (even if I had to pay again) and they gave me an explanation but did not accept my suggestion.I want to admit that they cleaned his ears well, but I asked them to give him some powder that they give him and they didn't do it either.
-
February 2024 by Pam Moss
I come here to purchase the larger bag of Iams dry cat food. It happen to be on sale so I was so thrilled!
-
February 2024 by Sandra Garcia
Very friendly and helpful staff. The store is always stocked and clean. I came in today and was greeted by staff and received a great recommendation for cat food. Petsmart is always my go to for great quality products ?
-
February 2024 by Qamar Ongela Nitra Garza Abu Dawoud
Love me some "Petty Smart"
-
February 2024 by Ruben Ramirez
They had great offers.
-
December 2023 by Kayla Hernandez
I usually work with Monica who is very informative and gentle with my puppy chow chow Daisy. The first booking I made for my 9 week old puppy was a haircut she informed it is too early to shave her coat because it will not grow back the same. I booked her third booking yesterday and it was with Kaylee. Kaylee was rude and asked if I wanted a hair cut for daisy when I booked a trim. Mind you it was 7:30 AM my very active puppy was fighting to get out of my arms bc she loves attention. I was sleepy and at the time I completely forgot why she did not need a haircut. I told Kaylee multiple times that I wanted what Monica usually does for my baby. After she wouldn't stop talking I finally agreed to a haircut then she tried to show me what Monica does for Daisy. She said she uses some shaver which is inaccurate because I looked at her History of bookings. Monica trims her like the original booking I made..... at that point I was upset. I said ma'am I just want to drop her off and go. Just do what Monica does... she said the check in process usually takes 10 minutes. I said with Monica it usually doesn't. SHE PROCEEDED TO SPEAK POORLY OF HER AND SAY SHE DOES THE CHECK INS WRONG AND WHEN I TRIED TO CUT HER OFF BY SAYING MONICA IS GREAT WITH OUR DOG. SHE CONTINUED!!! VERY UNPROFESSIONAL. SHE ALSO MADE A SLY COMMENT ABOUT MY DOG WHEN I HANDERD HER OVER.... When I went to pick her up I guess she realized she shouldn't have shaved her coat bc she was too young so she gave me free items and a coupon.. my fiancé realized later on why Monica told us not to cut her hair but by that time it was too late. I hope Monica doesn't leave bc I will only book with her from this point. Kaylee you have issues that need to be addressed and instead of wanting to be right and prove the customer wrong .. do your research or listen to the customer.
-
November 2023 by Айя Уразаева
Today we were in your store, so I want to thank Perla from the bottom of my heart ? she is very friendly and you can see how much she loves her work and pets, thank you very much, good person ❤️
-
October 2023 by Linna Shang_katy1
Today I went to store for a portable double cats cage. Because I need to pick up my cats immediately so I had to assemble the cage in the store after paid for it. My cashier Jason was super helpful !! Jason helped me to put everything on and even asked other employee for a screwdriver for final assembly. I was so happy to have Jason helped me at that moment! He was so nice and kind, and always encouraged me not to give up. I love this experience at the location. Thank you, Jason.
-
October 2023 by Laurie Maynor
We either come in or instacart. We like petsmart over petco. They have better varieties. We love the dog dentley products. We will buy alot of chicken and duck feet and chicken hearts.
-
October 2023 by George Gutierrez
The gentleman that helped us (Elijah) was super attentive when letting him know what we needed for our bath and brush service. Our pup liked him a lot too. This petsmart is also super clean and organized with very friendly associates.
-
September 2023 by Doug Goff
Our dog Scooter is a Bri/Poodle mix with a total coverage of curly, soft hair. He went to the PetSMart on the Grand Parkway in Richmond and Bri was his “stylist”!!! She did an incredible job fluffing him up and he now thinks he’s sooooo cool!!! Thanks so much Bri!!!
-
September 2023 by Kristin Scott
Good selection of fish and fish tank decor. I forget the gals name who helped us but she was kind and helped us figure out the right fish and food. Appreciate her.
-
August 2023 by Delicia B.
Do NOT take your pet to be groomed here. The "after" photo is the result of our Schnauzer being "groomed" at this location. Aside from the fact that we SPECIFICALLY asked them NOT to cut the beard or brows.. they did such an awful job. The management at this location is piss poor as well.
-
July 2023 by Reem Al-zubeidi
We found exactly what we needed for our pets and the cashier was super nice and friendly and answered all of our questions.