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January 2024 by Yareli Tinajero
Unfortunately I’m not able to rate this place 0 starts. Save yourself the headache and find a different place to trust. NYE I was promised my phone repair would be done within 2-3 hours. My phone was dropped off at @ 1pm I was never contacted, and when I contacted the owner at 4:30 he told me there was an issue and my phone wouldn’t be able to be picked up until the following morning. I was not comfortable with that as this was initially thought to be a few hour process and with personal information being on my phone I told him I would come pick up my phone in whatever condition it was in and had no problem paying for the incomplete job that he has obviously incompetent of completing. I arrived to the shop 10 minutes after that phone call to a closed store. I called him nearly 30 times from 2 different numbers and I never got a response. I contacted Richmond Police Department & the officer told me they get a call about this place more often than anything else. No clue how this guy hasn’t been taken to court and how this alleged business is still open. After nearly 24 hours I went back to get my phone which was a mediocre job for the price, glue residue all on the edges and I was handed a phone wrapped in rubber bands and was told to keep it that way for 3 MORE HOURS! The worst service ever provided.
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December 2023 by nathan nix
We always upgrade our family’s phone form here. They helped my daughter select a perfect new phone new phone and helped transfer all her data over, and give us in store credit use on the accessories. She is very happy with her new i phone. Thanks for the great service ..
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December 2023 by Natasha
The best customer service experience l've ever had! Ash was amazing! He was so helpful and very knowledgeable. I will 100% be going back for a my future cellular need.
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November 2023 by Maernet Tesfay
Quickly helped me whit what I needed and give me the best deal as well has helped me with the phone! Highly recommended
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November 2023 by Samsom Sesay
The worst experience and lost a lot of money, no interest to work just to hassle, give me 45$ and broke 1000$ phone. please, please, please ? don't do any business good lock, owner please don't post any under, u lost ur chance
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October 2023 by Keelan Daniel
I had a great experience in phone repairs. Ash is the best of the best customer service.
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October 2023 by CinnamonsHappi Big Happi
They fix my iphone 12promax lcd very fast and low price they give me free phone case and tempered glass. Highly recommend
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October 2023 by Edna Rodriguez
Great and quick service. Got a LCD repair done, highly recommend
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October 2023 by I K-M
Best cell phone shop in town. Fast and excellent service highly recommend
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October 2023 by Alfredo Esperanza
Great service and very good deals on phones highly recommend
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October 2023 by Jennifer Fields
I had terrible service and he took my phone and typed his owned review so who ever is going to his store and getting him to work on your phone you better go back and check cause he might have done it too you too very unprofessional did not even fix my phone had to take it somewhere else to get it fixed need to watch out for Ash at phone repairs took my picture and posted a wrong review to make him self look good it was a fake unlock with a black chip and the phone did not work spent a lot of money and went back to some money and he would not give back so I am just trying to get people to be careful cause it might happen to them
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October 2023 by Eric Johnson
They have amazing deals on new phones. They have really good service. Highly recommend
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September 2023 by La Pretty petitte
Ash was a great help and went above and beyond the call of duty to listen to our needs and give us a great plan. Excellent repair would highly recommend
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September 2023 by Gerardo Cervants
They have amazing skills, he know how to phone repairs he is good at his job thanks Ash to helping me.highly recommend
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September 2023 by Abram Hernandez
He fix my phone in 15 mints thank you so much phone Repairs highly recommended