Redbox

Most Recent Comments

• January 2025 by Ricky le
  No more Redbox they removed it.
• November 2023 by J D
  Great location usually has plenty of copies in stock along with many titles to buy . I've never had any issues with the kiosk machines not working during transactions at.least at this location . As for maintenance I recall only once or twice in past 5 years the machine was temporarily out of service but only for a few days tops. I've actually been using Redbox off and on for past 10 years .
• September 2023 by Andrew W.
  I love shopping at Kroger and this is the first time visiting in this location. I go some groceries and found that tofu here is slightly cheaper than any other supermarket around here!As a tofu lover that's a great news for me! Will continue come here when I need them!Cheers
• July 2023 by Angela P.
  The lazy girl in the deli has an attitude for no reason. As soon as she answered the phone she sighed as if she didn't feel like dealing with a customer. Caught her in a lie and she stuttered and took a moment to figure out what to say. I told her it sounds like you don't want to work today, so just forget it. I hung up on her. Not sure why she took her bad day out on me.
• July 2023 by Mishy B.
  Why is this Kroger always closing early? I got here at 10:53 and the guy tells me they can't let anyone in. Y'all need to get it together. I only wanted to buy one ice cream and they close the door on my face. I see all these reviews on employees closing the doors early. That's not how to run a business.
• May 2023 by Nathan B.
  Kroger!!! Get it together! 1 cashier (a slow one at that) on a week night doesn't cut it.
• January 2023 by Daniel F.
  The nicest krogers in Katy hands-down!.. Joe the manager always helpful with a smile and it seems to overflow... with all the mindless Karen's of EVERY TYPE entitled to rummage through life these people seem resiliently unaffected from the apathetic disclosure that these "me first" sad clowns parade!.. keep up the great work
• October 2022 by Christina E.
  They need to update their hours online. Apparently they close at 10:50pm and not 11:00 pm. Myself and three other customers where there and all doors were locked at 10:50pm tonight. Workers stood there and looked at us as if we were stupid. Everyone of us needed just 1 item. And still got ignored not a single worker opened the door at least to apologize. That's not very professional.
• August 2022 by Joseph F.
  Store is clean and staff is friendly I regularly am fortunate to encounter Roland when he is working. He über helpful and goes above and beyond to assist customers with price adjustments to the additional services that Kroger offers. He is a model Kroger employee and makes me wish I lived closer. He helps make the world a better place and hope corporate gives him a promotion. I have met additional employees that are very courteous and knowledgeable. The products are always faced and prices are accurate at register.
• January 2022 by Christine D.
  Like most places during the pandemic, this Kroger has set spaces aside for curbside pickup. While not nearly as nice as the grocery stores that were all built during or post-pandemic when curbside pickup exploded, they do not have carport covers and are across the way from the actual building, making pickup during rainy days tricky and bothersome for all involved - but even more so for those packing your car. The app let's you load your cart and add coupons easily, updates you on deals like five for five or buy ten get $x off, etc. However, they let you have only a small window of time to make approve your substitutions (typically 25-30 mins or less) via text. If you miss the text, they either won't do the substitutions or skip the item altogether. This creates a problem when you're trying to get those deals and use coupons as some of the substitutions do not count towards your order discounts. They DO sometimes price match a more expensive item for one they do not have in stock from your cart. Specialty items and those on sale on the flyers sent home or in the app arent always the same price when doing curbside or simply aren't available for curbside pickup as they want you to go into the stores for those - and those deals often get bought up quickly, anyways, so it's hard to find even when you go in stores. But I love that you can do orders for pickup the same day, when available, and that it is free as long as you spend more than $35...which is very easy to do with all of the increase in prices across the board everywhere for everything now. Even if same day pick ups aren't available, usually the next day is. I have not had to wait more than a day for groceries - even during Thanksgiving or Christmas time. Curbside has been a lifesaver, especially with toddlers and young children, and makes shopping so much easier. Whatevet little things aren't filled or I forgotten, I can do in another pickup the next day or run in when the kids aren't with me during lunch or some other time and it's quick. I do miss blindly perusing the aisles and coming up with sudden dinner or snack ideas...but maybe that's for the better. Lol. Maybe someday there will be virtual reality shopping aisles for us to look through or robots that we can guide through the stores from the comfort of our beds. For now, though, I love this service and use it often. I only wish there was an easier way for substitutions or checking pricing.
• November 2021 by Thomas S.
  Cleanest and most organized Kroger I had ever been to. Self check out was easy and fast. Employees were masked.
• December 2020 by Rachel S.
  Absolutely one of my favorite place to grocery shop. They have excellent deals from their fuel rewards to the community rewards program with our children's school, you can shoo save money on gas every time you fill up and contribute a portion of every purchase to the school which is amazing.
• November 2020 by Danielle M.
  If I could give it to zero Stars I would! On the website and Google it says open till 4 pm. I showed up at 3:30 on Thanksgiving to grab one onion and I have somebody screaming at me from the front door that they are closed. But I explained that Google says 4 p.m. she told me the doors close at 3:30. The goal is to get everyone out by 4 p.m. They should have that posted and listed. I know it's Thanksgiving and I know they want to be home with their family. I left my family and drove 15 minutes because the website said it closed at 4. I arrived at 3:30 p.m. and just wanted to grab one thing. If it's important to the Kroger Corporation for them to get out of the store by 4 p.m. on the dot than they should State they close at 3:30 p.m. on the website. It is all about setting the proper expectations. I could not be more upset and I will absolutely never come back. HEB is across the street and thank God! I will only be shopping there. I have thought for years that their service was not great and the store was not well kept after this experience I could not be more upset or frustrated.
• February 2020 by Ivy C.
  Self check out got better than the cashier check out. People there so mean and madness. I go grocery there a lot since my house very close to it, but every time I go there they look at me like we don't welcome you??? I always pay everything and no trouble with them but I feel so mad because they always have bad attitude on me.
• November 2017 by J Rivera
  HORRIBLE!!! Customer service hung up on TWO different people on two different phones once on the phone with representatives! The screen froze when checking out and we stood there THIRTY MINUTES on hold and then to be hung up on by a representative when trying to solve the issue. C.S obviously doesn't care, is outsourced, horrible, and hard to understand. I'd rather rent a movie from Netflix or Amazon Prime for a tad bit more; you don't have to leave the house to pick it up and you don't have to worry about going to a redbox to return it either. RENT FROM NETFLIX or AMAZON PRIME for a HASSLE FREE experience NOT Redbox. Save gas, time, xtra charges, and a headache with NETFLIX or AMAZON PRIME.