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February 2024 by Houston T.
Be cautious with Rich's car wash as they do not take responsibility for damages caused to your vehicles by the cleaning machines. Recently, one of the machines tore off the front bumper and ruined the paint on it. The manager kindly apologized to me and told me that the general manager would take responsibility for the damages. The following week, I received a not-so-kind call stating that the vehicle was defective and that they would not take any responsibility. Photos taken after the car wash.
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January 2024 by Jocelyn D.
It says it's supposed to be open at 8:00am and I pulled in 10 minutes after 8:00am. and none of the vacuums were on. THEY WERE ALL OFF! Did the whole company call in sick today?
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December 2023 by Daymara Prat
This car wash is awesome , they give you scent for your cars and in comparison to other car wash it doesn’t damage your car
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November 2023 by Amin Momin
Kevin, the store manager at my local car wash, is the best! He's always friendly and helpful, and he always goes the extra mile to make sure my car is clean and shiny. The rest of the staff is also great - they're all friendly and efficient.I've been coming to this car wash for years, and I've never been disappointed. They always do a great job, and their prices are reasonable. I highly recommend this car wash to anyone looking for a great experience!
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October 2023 by Al S.
I recommend you get the membership. Basic wash does the job for me. Then you get free vacuum and use of their microfiber towels. Can't beat it.
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September 2023 by Ejeme Austin
Very disappointed,their car wash ripped of my roof ,I went there to talk with the mgr he will not even come out at first kept me waiting,so I later went inside and said I need to talk with him he should come out and look at my car to even see what am saying,I told him this happened after I washed my car but he want to argue with me then later they called me they found the parts nothing like sorry or complement anything or what so ever and am going to spend money to fix this ,nobody even called back to say sorry or anything,if you wash your car always take a good look at your car before you live or you be sorry later
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September 2023 by Htowns Finest
The manager/supervisor (short African America guy with dreads) charged me $28 for air fresheners, which he didn’t even give me because turns out he said he won’t sell me the citrus Rich’s air freshener, I understand if that’s a rule , no problem . The young man was ringing me up for them and he came running to the front and said something to the kid in the POS , which led to him charging me $28 instead of $3 for the fresheners . But the fact that he came out from the back office and literally took them out of my hand and spoke in a very rude and aggressive manner left a sour taste in my mouth. I’ve been in the customer service industry for 10 years and would never dare speak to a guest that way. Probably won’t be returning to Rich’s again honestly even though this is literally a 5 minute drive from my house. Only reason they got 2 stars instead of 1 is because the rest of the staff are great and I always see them working hard and are always usually very friendly .
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September 2023 by Hina Zeb
Friendly staff and good car wash! Love it when I get a free car scent!
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August 2023 by Charles Hilson
From the day that this car wash open, giving away free car washes, i have come to Rich’s with two or three different cars over time. Great group of young people working, great cleaning facilities, very good equipment, strong vacuums, and good towels for drying your vehicle. I pass other car washes and I still come to Rich’ car wash . Good job young guys.
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August 2023 by Queen B
I loved the location, professionalism and the quality of customer service . I will continue to use this carwash and highly recommend you look no further. Amazing and friendly staff.
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August 2023 by MM Mi
Drive through was bad, had water marks all over especially on side mirrors and windshield! What's the point of going when you have to wash your car again? Never coming back
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July 2023 by Kevin N.
Would give them a 0 star if possible. 1st off I've been to this car wash multiple times with a cargo basket on top of my car, no issues. I came up there today and staff was being rude and telling me "this your first time here I assume because we don't allow these baskets." 2nd off they taped off my back windshield wiper and it still broke, now I have to go buy a brand new one I bought about a week ago.. never coming here again
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July 2023 by Michelle M
Great staff! Super helpful. Very clean. We will be back!!!
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July 2023 by Warren Bates
Good car wash for the money, especially on Mondays when there is a discount. Pick your vacuum stall carefully as some of them are worthless. Starting to really press monthly subscription. Will not go back if they keep up that pressure
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April 2023 by Alyssa Nguyen
My go to car wash! The membership is so worth it so I go almost every week. Tina is very friendly and helpful!!Services: Vacuuming