-
March 2024 by Olayide Ajayi
They always have what I need! Great selection of items!
-
February 2024 by La'Tryc Paris
I had a good experience here and am appreciative of it being a black owned store as I receive better customer service when it is. I wouldn't trust the bad reviews. The store is far from empty. It actually looks nearly identical to the non-black owned stores on the outside and inside. It is full of products and hair and people to greet you upon entering. It is my opinion that the bad reviews you see are fake reviews.
-
February 2024 by Rosangel Lara
I loved
-
November 2023 by veronica trueblood
I’m surprised at some of the comments. Customer service is great and very helpful. Why do we have to put our own ppl down.. Communication with the owner is the best remedy and may be unaware of CSR.
-
September 2023 by Tania Demerson
Very horrible customer service, I would never go back. I walked into an completely empty store and was not greeted or acknowledged or offered to be helped. It’s not like they were busy. I only needed one item so I obtained item and checked out. Not one word spoke even as checking me out by the male or female. I’ll never spend another cent at this establishment. They really need to hire someone to work with the customers because the owner and family all have the same mindset and do not have the capacity.
-
September 2023 by Renee Brown
Very nice store and the people are very nice and friendly and helpful they help you find everything you need
-
August 2023 by onyekachi OKOLIE
Horrible customer service. I have been shopping here for a while now. I bought 4 expression extension and out of the 4 I mistakenly pick a color 2 instead of color 4. And I discovered it after 9 days when I'm about using it to make my hair and quickly went back to exchange it but the customer service lady rudly say that they don't take return or exchange after 7 days, I ended up buying another one. Then another day I bought, 2 packs of hair rollers because I had misplaced the one I bought from them before and 2days after buying the new, I found the missing one and quickly returned the new one that I just bought. This samerude lady at customer service told me that it's not returnable. I will not shop here anymore. They are not customer friendly at all.
-
June 2023 by Shawn Owens
I am so shocked to see the reviews here regarding the customer service. Every time I have gone here I have had an amazing experience and it feels so good to have a black owned beauty supple store. Being followed around the other beauty supple stores because of my skin color prompted me to want to find a local black owned supply near me. Give this store a try because the owners are very friendly and helpful!
-
May 2023 by M. Zainab Adebiyi
Our people...you cannot appreciate customers at all ooo. The woman at the cashier space acts like she is doing you a favor! No ma'am - I am spending my money at your store, you need to act better! Go back to Customer service 101 class asap. I will not go back to this store ever!!! First and last time!!
-
March 2023 by Alicia Brosemer
Made an online purchase of what was described as human hair, but received a mastermix ( there was no description of it being mixed at all). After the package arrived and I opened it, discovering the error, I phoned the company immediately and was told I'd receive a call back that day. I didn't. My emails went unanswered until 7 days after I received the package. By now, it's too late for me to fix the error in time for my appointment and the initial response was disappointing to say the least. Long story short, BUYER BEWARE. THEY DO NOT LIST COMPLETE PRODUCT DESCRIPTIONS.
-
March 2023 by Tarnisha Robinson
My wife and I were just driving by and seen it and decided to drop in. It was hot in there so I didn't get to see everything like I wanted. But it was nice in there from what I did see
-
March 2023 by Marina Khan
The owners are so helpful and sweet! They have awesome and affordable brands. Definitely coming again!
-
February 2023 by Alicia Littrice
Made an online purchase of what was described as human hair, but received a mastermix ( there was no description of it being mixed at all). After the package arrived and I opened it, discovering the error, I phoned the company immediately and was told I'd receive a call back that day. I didn't. My emails went unanswered until 7 days after I received the package. By now, it's too late for me to fix the error in time for my appointment and the initial response was disappointing to say the least. Long story short, BUYER BEWARE. THEY DO NOT LIST COMPLETE PRODUCT DESCRIPTIONS.
-
January 2023 by John Flunder-Dixon
As a Store Manager in retail, this by far is one of the worst customer experiences that I have had. No personality, cashier and associate were dry as hell. I Will never be back. It is a nice store tho. Our PEOPLE NEED TO DO BETTER! For it to be BLACK OWNED…….TRASH SERVICE.
-
January 2023 by Victoria O
I love this Beauty supply even since it's near a neighborhood and has really good supplies for different types of hair and for different types of make up supplies also
