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April 2024 by Bigballer E (Big Baller E)
It’s a pathetic excuse for a restaurant. How is it gonna take 20 minutes to make a sandwich. I almost missed my bus because of it
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March 2024 by Taye Ajike
I rarely write reviews but I have to write this . I placed an order for my favorite grilled chicken sandwich at this location and I drove from work to pick it up for lunch. I was hungry and salivating already at the site of my sandwich but as I took a bite I saw a strand of hair inside the sandwich. Disgusted at the site, I pulled the hair and it was a very long strand of hair , I couldn’t believe my eyes and I could not continue eating the sandwich. I was so grossed out and trashed it. Since then, I have not placed an order for anything at subway, I now make sure I pack my lunch from home. The subway Staffs preparing meals needs to know that their head/hair must be covered during food preparation to prevent contamination. I hope this review helps them to make a positive change . As for me I am never going back to subway . Yuck!
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March 2024 by J. K.
Our family comes to this Subway location on a regular basis. The employee name Mr.Nicholas has always exemplified the right attitude and conducted himself in a professional way. I want to also recognize Ms.Michelle, the manager for modeling what giving great customer service is all about. Thank you both for making our experience, one that we can appreciate. I give this location 5 stars.⭐️ ⭐️⭐️⭐️⭐️
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January 2024 by Sam
Very bad customer service.Please check the cctv recording.Date 01/09/2024 time between 5pm to 5:30pm.
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September 2023 by Chenelle Stewart
Went here tonight and these young guys were working there and was very unprofessional. The first shift ladies are nicer and more professional. This particular person barely wanted to speak and was very dismissive.The evening crew Need better workers and better attitudes as this location.I wouldn't recommend going here until they get better service and or attitudes with some proper coaching.
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August 2023 by Jay Syed
Depending on who is making your sandwich, u can have a good or bad experience. The young kid needs more training lol
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August 2023 by Mariaelena Finishing
Bad Customer service, would never come
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July 2023 by Rick Thomas
Ordered a tuna sandwich and the shredded lettuce was turning brown. Only 2 people working at lunchtime so the service was slow. Need more people at lunchtime. The people working were doing their best.
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July 2023 by Lucy Washington
Absolutely the worst location I’ve ever been to! There is absolutely no reason an order should take close to 40 mins to pick up and you are not busy at all! Do yourself a favor and head to another location!
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July 2023 by Mellanie Almieiro
Save yourself and go to another subway down the road... This subway has gone down hill unfortunately this past year. It needs entire new staff... or a manager who actually cares about the place and is there 24/7 to make sure it's running right.
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July 2023 by Jonathan Contreras
Any place that gets my wife's veggie order correct, automatically gets my blessings. I placed a mobile order and walked in as they were preparing it. The young lady kept checking on the receipt to make sure everything was included. My biggest issue with any Subway is not getting what we paid for, like extra cheese. I have no complaints about the staff or their attitude. Sometimes, patience goes a long way. I encourage customers who have a positive experience to review as well. Customer service is a brutal business sometimes.
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June 2023 by Nayeli O
Terrible customer service! Stood there for three minutes never looked up ignored I was even there. I really believe they purposely don’t have ingredients so that you just walk out and they get to be on their phone. When I hrequested my sandwiches one of the workers rolled her eyes. Never coming back here and I suggest you don’t waste your time either. I usually don’t do reviews but this time I felt it was necessary to alert others stay away from this place.
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June 2023 by Zamir Hussain
Horrible service. Shut this place down. Rude and disrespectful guys working upfront. Stopped to get a sandwich only to find out they are out of mayo and ranch dressing. Slowest and un-organized people working. They should shut this place down immediately. The owner is obviously absentee kind who cares less.
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May 2023 by Me'Kayla Garcia
The manager who said she has been working here 20 years has the worst customer service. I feel bad for her employees. I walked in for the 1st time and I haven’t been to a subway in forever so I had no clue what I wanted. She said “How can we help you” with the worst attitude as she was on her phone not even paying attention. So I told her I was there for a sandwich but still looking. She just stared at me & then with an attitude said “she can take care of you over there then” & pointed. From there she kept having an attitude so I asked for the manager because of her customer service which was then her. She said she had been managing there for 20 years. Then just proceeded to get back on her phone. So I left without a sandwich because I won’t be giving that place my business at all.
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May 2023 by Brenda V.
It's the worst subway ever! Please don't come here; the older lady an African lady is soooooo dirty she doesn't care and throws the buns in the food trying to do too many things at the same time. The veggies look from several days not fresh at all! Zoom in the pics so you can see for yourself. I just can't believe how dirty everything looks, I came here because it's close to my son school and he asked me for a subway sandwich but will not step in here ever again. Please stay away folks, there's another subway between 1464FM and West Airport and OMG! What a difference! Super clean with fresh veggies, you will see the huge difference, plus excellent customer service.