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November 2023 by Marissa Klinker
Irresponsible employees and managers. Returned a dress from revolve at this location with happy returns. They never returned it, I called happy returns AND revolve and when I called to speak to the manager and asked her politely if she could just check again for me, she didn’t get out of her chair or put me on hold to check she just said “there’s no way it’s here”.
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October 2023 by LaLa Land
Carol and staff are awesome. One of my favorite places to go for shop and product therapy. The ladies here are helpful and patient and eager to helpWithout being pushy.The products are a little messy need to be wiped down more often is all. Other then that great selection orderly
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October 2023 by shukla avula
I recently had a disappointing experience picking up my online order at this Ultra Store. The packaged products were used, and even though they exchanged some items and refunded one that was unavailable, there was no apology. It was unprofessional to package used products, and the lack of acknowledgement was frustrating. I hope they improve their online order pickup process in the future.
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September 2023 by Karen Dancy
Good variety of products. Great staff.
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August 2023 by Anabiya Ali
Always helping guests out quickly and even have a good amount of staffing that can help you with any kind of concerns.
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July 2023 by Ivy Ho
Zara, the beauty advisor that was “helping” me at the register, was very rude with a condescending attitude. Horrible customer service. Lack of training and people skills.
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June 2023 by Cecille Maronilla
Saleem is the Man! I’m always afraid to go to Ulta since I’m used to other Salon but quite far from where I lived. And, so I decided to make an appointment in Lakes of Bella Terra near my place! I had the best service as in VIP treatment the moment I sat on the chair! Just by the way He ask question, touch and run over his hands in my hair for assessment you can tell right away His an expertise in color, cut and style! I love my new natural look! He won my heart and definitely will come back and recommend my friends and family!
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February 2023 by Morgan Zimmermann
Coco is the only person on this planet that I would trust with my eyebrows. She is so precise and was very well mannered throughout the entire service. I would recommend Coco to EVERYONE that I know. She is the best!
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November 2022 by Mallory Cortez
.I was followed around today by one of the employees in a grey shirt, black cardigan and pony tail which wouldn’t be an issue IF she had offered any sort of assistance throughout my visit. Instead she quietly stayed behind me and every corner I turned she was there. I started testing it to see if I was being paranoid and even then she would still follow me around. I’m assuming she thought I was stealing, but regardless it made me super uncomfortable.
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October 2022 by Zoe K.
**BEAUTIFUL LOCATION **NiceClean Neat StockedGreat customer service and close to the nice target
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October 2022 by Aiman A.
WHO DOESN'T LOVE ULTA!This is my go to stop for all my makeup & skincare needs. They're always so nice & I get whatever I need right away. Highly recommend checking this location out.
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September 2022 by Tracia Smithson
For 12 years, I've been searching for a stylist to take care of my natural coily hair. Lisa was very gentle with detangling and washing compared to the other stylists I've been to who have ripped and yanked my hair. I felt finally cared for.
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September 2022 by Brianne Brooks
Went in yesterday for the 1st time in YEARS. Purchased one item and declined 3 times to give my phone number and email when the sales associate snaps back I won't be able to return my item without signing up. Ok? No plans to return the item and would rather shop somewhere with better policies anyway.
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September 2022 by Raameen Waseem
Adriana did such a wonderful job with my hair. I simply asked her to give me a big change and that’s exactly what she did with my blonde highlights. She ended with a haircut and blow out as well and was so informative on what products I can use to maintain my hair. Great stylist!
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August 2022 by Jackeline R.
I'm a new customer to Ulta as I usually go to Sephora for my needs. I saw that Ulta does hair so I decided to take a chance on getting my hair done at this location. All I was needing was my hair to get dyed. This process should have taken no more than 2 hrs. I was there for a total of 4 hours and on top of that, the hair stylist not only waited until the last minute to try and remove the hair dye off my hairline, but she told me that they no longer had any hair dye removal and that I should go to Sally's and buy some so I can remove it myself. I was forced to leave with hair dye all over my hairline, which was incredibly embarrassing. On top of that, she charged me an additional $30 to blow dry my hair which should have already been included my original price to dye my hair. When I contacted the manager, the only thing that was offered to me for such bad service was a refund for the extra charge and apologies. I did not receive any type of compensation from my actual appointment or atleast a gift card for the bad treatment. I'm incredibly disappointed in Ulta and will not be getting my hair done there again!