ValueBank Texas is a community-focused, independent bank serving customers since 1967. They emphasize personal service and strong community ties, calling their customers friends. The bank prides itself on combining the latest financial technology with friendly, hometown customer service. Customers often praise the professional, personable staff, especially highlighting the helpfulness and expertise of team members like Lana at the Richmond branch. Many appreciate the attentive and friendly tellers, as well as the smooth, professional experience during account openings. Customers feel valued and supported, with staff always ready to assist with almost anything. Overall, the bank is known for its excellent service, knowledgeable staff, and commitment to making banking easier and more efficient while maintaining a personal touch. This dedication to community and customer satisfaction makes ValueBank Texas a trusted choice for banking needs.
Great service. When I had a issue with the atm where it wouldn’t dispence the bills they assisted me in filling out the forms, and I got the money credited to my account within 3-4 days.
February 2023
I had a few concerns about Value Bank and the Operations Manager, Ms. Lana did her best to resolve the matter to my satisfaction.
February 2023
Every time good customer service.we love to do business with this location.Lana is always supportive.
