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March 2024 by agustin garcia
Victoria and Cameron were a BIG HELP! I highly recommend this car wash
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March 2024 by Katrina Sayes
What a fantastic car wash! Their employees are helpful & friendly, so it’s always a nice experience. Shun (manager, I believe) is incredibly helpful, as are all employees here. The subscription is worth it!
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March 2024 by Autumn Cartier
I have been so pleased with the staff across the board at this location. Ever since I had a car accident last May where my foot slipped off the brake and caught on the side of the gas pedal causing my car to lurch and jump the six-inch concrete curb in front of a walkway and slamming into the side of a building, I've been extra nervous when using automated car washes where folks are standing near the vehicle washing down the windows, etc. Hitting a building is one thing. Hitting a human or animal is quite another. I don't know what the young people think when they see how long it takes me to guide my car wheels into the rack for a wash but they've never been impatient or rude about it. On one occasion, I walked around to the young lady to explain why I was being so cautious and she just smiled and walked me through the process attempting to reassure me of the safeguards to ensure the car stays on track. Likewise, every time I have visited there's always some nice young person making sure there are fresh towels and are happy to answer questions. They never treat me like some annoying "boomer" or crazy old lady. Today, a separate situation came up and I had to make multiple phone calls to the location and each time the staff and General Manager could not have been nicer or more helpful. Such professionalism and courtesy is much appreciated.
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March 2024 by J.R. Zummo
Truck came out very clean always very nice and clean car wash Veronica explained all the different packages to choose from
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March 2024 by David Ortiz
This place is incredible, love to get my vehicle wash here. The staff is amazing, Especially Veronica, she help me wash my floor mats. I was very impressed with the service I received..
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March 2024 by Laura Beatriz Olivares Davalillo
Excellent service from Victoria
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March 2024 by Brandon Brown
The attendants went above and beyond to empty my truck bed before car wash. I didn’t realize there was a lot of miscellaneous junk in the bed. They removed all of the junk before wash. They also refused a tip for their efforts. A job well done. Thank you Victoria and Cameron!!!
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March 2024 by Horacio Juarez de la Huerta
Miss Victoria explained me clearly the promotion with 5 car wash booklet.Definitely I'll get it.
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March 2024 by Fanny Vizcaya
Thanks to Victoria, excellent treatment when washing my vehicle, many successes, thank you again
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March 2024 by William Benitez
Whitewater car wash is amazing. The staff is very friendly. They have all the equipment I need to vacuum my car. I bought the subscription and it’s really worth it!!! I really recommend getting a subscription at this car wash.
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March 2024 by Hunter Henry
Highly recommend this place, they have great amenities as well as friendly staff. I’ve had many different car wash memberships through the years, this one is the best by far.
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March 2024 by J C
The customer service here is truly impressive! I stopped by earlier today, and by the time I had parked and opened the door to grab some towels, an employee was already walking over to me, because he'd noticed that there were some dry spots on my car. (I'm sorry that I didn't get his name!) He asked me to pull around and go through a second time, and that's when it was discovered that I'm an idiot incapable of following instructions, because I made the same mistake twice - I put my car in neutral immediately after pulling up to the front of the wash, and not when the attendant said to. As a result, Kala the attendant had to run after me and have me back up. Apparently, when you don't wait for the attendant's instruction to shift to neutral, the timing of the wash can be off, which is why there were dry spots on my car the first time around. Whoops.Kala was so incredibly kind and polite, even though I had caused her so much trouble. She even was nice enough to walk back and bring me clean towels and explain all of the cleaning supplies and equipment that were available for customers to use. I tried to give her a small cash tip, but she informed me that the employees weren't allowed to take cash tips, and that customers can only tip when paying at the gate. I had used a coupon (from the booklet of 5 pre-paid washes), so there was no possibility for me to tip. Also, this no-cash-tip policy only gives customers the chance to tip in advance, and does not allow customers to tip if they want to show appreciation to the employees after receiving outstanding service after the wash. I hope the management reconsiders the policy of not allowing cash tips. Maybe put out a tip jar or arrange some kind of tip pooling if the issue is about equitable distribution of tips. I really wanted to show my appreciation to Kala, who deserves accolades for her graciousness and customer service skills!This was only my second time here, and both times, the workers were absolute gems.
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March 2024 by Gen8Kamuri
I can clean my car as long as I want here. It’s a great car wash place because of that.
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March 2024 by James Patterson
The crew was very informative and helpful, finding just the right wash and membership program for our needs. The wash, towels, product, and vacuum were all very good. “I’ll be back!”
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March 2024 by Samil
Victoria is the BeST
