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December 2023 by Miss L.
I had an appointment for 3pm got there and was told they over booked and I need to come back tomorrow MONDAY, NO! i've been taking my dog there for three years or since they've been open and they were so nonchalant like there was no I'm sorry we overbooked or anything it was rude. It was unprofessional and it was just not right. I spent my whole day waiting 3 o'clock to take my dog and then I take my dog and they said no we overbooked we can't take your dog whatI'm done
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November 2023 by Amanda Dockum
I have been a long time client of this location and trust their grooming services. Samantha did a fantastic job with de-shedding my german shepherd. She gave attention to problem areas on his coat and really made it a fantastic experience.
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November 2023 by Brenda V.
I didn't care for this place. I have a doodle and I took her to get groomed because I know that mats can get out of control. I picked up my dog and she was ... cautious. I didn't like the haircut but didn't really care because she was groomed. Or so I thought. When I went to pay it was only $40. I assumed it was a first time customer thing but when I got her home she had mats all over her. No one addressed it or called to see if they should shave her or anything. I wouldn't care if she was shaved as long as she was where she needed to be as a starting point. I like communication and there wasn't any here.
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November 2023 by Cordia Clark
Hands down best place to bring your pet!! Please ask for Lexi tell her Cordia sent you!! Oh my goodness she did wonders on our pup!! He came out soooooo happy you can tell he was treated with care!! The staff is really amazing and the prices were great!! We will definitely be back to the “Richmond location”!! Don’t worry about how rough your pet may look come on and let them get them where they need to be!!#WoofGangBakery&Grooming (Richmond location)?❤️❤️??
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September 2023 by David G.
Super friendly and very caring, would highly recommend bringing your pet for grooming.They carry great food options and very knowledgeable on all products.
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September 2023 by Danielle Framo
The staff is really nice, patient, and kind to me and my dog. My dog always gets anxious and scared when he goes to the groomers, but with Woof Gang they are very patient and understanding with him. I have struggled to find a good groomer that won’t cut him or recommend me to fully sedate him to where he’s asleep, and now I’ve found one. Thank you Woof Gang
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September 2023 by Gloria BonillA
Great service ! Very friendly we love to bring our babys to woof gang . Thank you for the amazing work ??
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September 2023 by Danielle S.
yall did an amazing job on my aussiedoodle! she looks precious and this was her second grooming and she was treated like the princess she is
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August 2023 by Andrew Hale
The owner is super.nice. The Front desk girls are super sweet and energetic. Our groomers always do a great job. They really care about our pets. Excellent selection of goodies that are good for your dogs as well. We are very happy with our neighborhood groomer
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August 2023 by Marjorie Ramirez
Went there to get treats for my doggy's bday. It was my first time going and loved it! Raven was amazing as she explained everything and made my shopping so much easier. Will def be going back! My dog enjoyed her treats!
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July 2023 by Katheryne Pacheco
my beautiful baby is happy with her birthday gifts ? Thank you very much the best products
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July 2023 by SaifAli Master
Woof Gang has become Sushi’s go-to place for grooming, and it’s easy to see why he loves it so much. From the moment we step through the door, it’s clear that the staff genuinely cares about the well-being and happiness of every dog that visits.I’m impressed by Kelly’s expertise and attention to detail. Sushi always looks impeccable after his grooming sessions, with a shiny coat and neatly trimmed nails. She goes above and beyond to make sure he looks and feels his best, and it shows.
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July 2023 by The north remembers
The new owner patty is way nicer then previous owner, and front desk is wonderful unlike that kaityln girl who worked there before. I really recommend Kelly for grooming, I know I can trust her with my senior dog as she is extremely gentle and truly cares for every dog as if it was her own. She is also very meticulous and ensures the quality of the groom is to absolute perfection.
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July 2023 by Natalie Rodriguez
My husband and I love this place. We used to just walk in to get a quick minute nail trim for our dog. We were always in and out in 5 minutes. My husband called the store today to see if he come by, and James answered the phone and told him he can only come in if he can make it in 5 minutes because they’re about to close in two hours (we called at 3:30pm) like what??? I decided to call the store my self at 4:00pm and James answered. Of course, he states I can only come by if I can make it in 5 minutes… I told him he said this 30 minutes ago. “He said I know I’m sorry, try again on Wednesday”
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July 2023 by Melissa P.
The groomers I worked with were incredibly rude and unprofessional. I tried a few different ones hoping it was just one or two bad apples but, when I would pick up my dog, he would come out with his tail between his legs and shaking. I've cut and bathed him multiple times and he is very good getting groomed and gets really happy when he's done but, not there. Huge red flags.
