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February 2024 by Shelley Clark
They NEVER answer the phone!!! I would give them a 0 if i could.
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September 2023 by Leonel Hinojosa
One of the best banks I've even being at, i don't know why many people don't like the bank, people are just not aware of the advantage.
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September 2022 by Sophie Garcia
Terrible
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August 2022 by Anthony Careaga
Drive through employees are rude.The bank telephones do not work.The ATM is always down or not working at all.
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July 2022 by Heriberto Mendoza
Worst bank in Rio...
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March 2022 by Vanessa Lopez
The only ATM never works, only opens 40hrs. a week...yes closed weekends, & has to many rules
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November 2021 by Soledad Soria
Bad service all around
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October 2021 by Cookie Lope38
(Translated by Google) Very good service(Original)Muy bien servicio
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November 2020 by Odalys Resendez
Super bad customer service !
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April 2020 by Chris Martinez
The ATM is more courteous than the staff, inquired about an IRA they didnt know what that was and referred me to a person who only works there once a week.
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October 2019 by Celeste Molina
The ATM is more courteous than the staff, inquired about an IRA they didnt know what that was and referred me to a person who only works there once a week.
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July 2019 by Misael Moreno
Terrible customer service.
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November 2017 by Brandon
Got charged multiple overdrafts for no reason, I called (customers services) they only offered 20$ they took 160$ from my checkings my advice avoid this bank horrible service and smells weird to.
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July 2017 by danilynn Sanchez
Bad Customer service I've called several times to this branch and no one ever answers.
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April 2017 by Ricky G
NEGATIVE STARS!!! Why does it seem that they put the most incompetent tellers in the motor bank on weekends? Very disappointed in the lack of customer service, training and knowledge from the tellers and/or managers for not providing the training or common sense when dealing with a business account. I have had an account with this bank for over 12 years and never dealt with such incompetency. I sincerely hope that just because this bank is here in Rio that they don't treat this branch like whatever they feel like instead of maintaining the standards set forth by Corporate. Will loose a long time customer! I wanted to put NO STARS but would not be able to post it.
